/* OpsIQ Ticket System v2 — source-audited product scenes */
.tx-v2-section,.tx-v2-section *,.tx-v2-hero-ticket,.tx-v2-hero-ticket *{box-sizing:border-box}
.tx-v2-section{position:relative;isolation:isolate;width:min(1480px,calc(100vw - 42px));margin:clamp(44px,6vw,88px) auto;padding:clamp(28px,4vw,58px);border-radius:clamp(34px,4vw,56px);overflow:hidden;border:1px solid rgba(37,99,235,.14);box-shadow:0 38px 120px rgba(30,64,175,.10)}
.tx-v2-heading{max-width:1010px;margin:0 0 clamp(26px,3vw,42px)}
.tx-v2-heading-center{text-align:center;margin-inline:auto}
.tx-v2-heading h2{font-size:clamp(40px,5.1vw,76px);line-height:.98;letter-spacing:-.062em;margin:10px 0 16px;color:var(--op-text)}
.tx-v2-heading p{max-width:920px;font-size:clamp(16px,1.25vw,19px);line-height:1.72;color:var(--op-muted);margin:0}
.tx-v2-heading-center p{margin-inline:auto}
.tx-v2-policy{background:radial-gradient(55% 80% at 88% 6%,rgba(6,182,212,.18),transparent 62%),radial-gradient(46% 74% at 4% 96%,rgba(124,58,237,.14),transparent 66%),linear-gradient(145deg,#f8fbff,#edf6ff)}
html[data-theme="dark"] .tx-v2-policy{background:radial-gradient(55% 80% at 88% 6%,rgba(6,182,212,.15),transparent 62%),radial-gradient(46% 74% at 4% 96%,rgba(124,58,237,.18),transparent 66%),linear-gradient(145deg,#071322,#101b34)}
.tx-v2-policy-stage{position:relative;display:grid;grid-template-columns:minmax(300px,.72fr) minmax(570px,1.28fr);gap:18px;padding:18px;border-radius:38px;background:linear-gradient(145deg,#081225,#101c38);border:1px solid rgba(180,200,255,.16);box-shadow:0 40px 110px rgba(2,6,23,.31);overflow:hidden;perspective:1500px}
.tx-v2-policy-glow{position:absolute;inset:-40%;background:conic-gradient(from 180deg,transparent,rgba(56,189,248,.13),transparent 30%,rgba(124,58,237,.15),transparent 68%);animation:txV2Aura 15s linear infinite}
.tx-v2-rule-builder,.tx-v2-service-studio{position:relative;z-index:1;border-radius:28px;border:1px solid rgba(148,163,255,.16);box-shadow:0 24px 76px rgba(2,6,23,.24)}
.tx-v2-rule-builder{padding:17px;background:linear-gradient(180deg,rgba(15,23,42,.94),rgba(20,30,58,.9));transform:rotateY(3deg)}
.tx-v2-rule-builder>header,.tx-v2-service-studio>header{display:flex;align-items:center;justify-content:space-between;gap:12px}
.tx-v2-rule-builder>header span{display:flex;align-items:center;gap:9px;color:#fff;font-weight:950}
.tx-v2-rule-builder>header i{width:10px;height:10px;border-radius:50%;background:#10b981;box-shadow:0 0 0 7px rgba(16,185,129,.12)}
.tx-v2-rule-builder button,.tx-v2-service-studio button,.tx-v2-draft-actions button,.tx-v2-spam-result button{font:inherit;border:0;cursor:default}
.tx-v2-rule-builder>header button{padding:9px 12px;border-radius:12px;background:linear-gradient(135deg,#5b5cf6,#06b6d4);color:#fff;font-size:12px;font-weight:950}
.tx-v2-rule{position:relative;margin-top:12px;padding:15px;border-radius:19px;background:rgba(255,255,255,.055);border:1px solid rgba(148,163,255,.12);color:#dbeafe;transition:.35s}
.tx-v2-rule.active{background:linear-gradient(135deg,rgba(37,99,235,.22),rgba(124,58,237,.14));border-color:rgba(56,189,248,.46);box-shadow:0 18px 42px rgba(37,99,235,.15);animation:txV2RuleActive 8s ease-in-out infinite}
.tx-v2-rule small{color:#7dd3fc;text-transform:uppercase;letter-spacing:.1em;font-weight:900}
.tx-v2-rule b{display:block;margin-top:6px;color:#fff;font-size:17px}
.tx-v2-rule p{margin:5px 0 0;color:#9fb2d3;font-size:12px;line-height:1.42}
.tx-v2-rule p em{font-style:normal;color:#c4b5fd;font-weight:900}
.tx-v2-rule footer{display:flex;gap:7px;flex-wrap:wrap;margin-top:10px}
.tx-v2-rule footer span{padding:6px 8px;border-radius:999px;background:rgba(56,189,248,.10);color:#a5f3fc;font-size:10px;font-weight:900}
.tx-v2-rule-result{display:flex;align-items:center;gap:10px;margin-top:13px;padding:12px;border-radius:17px;background:rgba(16,185,129,.11);border:1px solid rgba(16,185,129,.26);color:#d1fae5;animation:txV2RuleResult 8s ease-in-out infinite}
.tx-v2-rule-result>i{width:12px;height:12px;border-radius:50%;background:#10b981;box-shadow:0 0 0 7px rgba(16,185,129,.13)}
.tx-v2-rule-result span{display:grid;font-size:11px}.tx-v2-rule-result span b{font-size:13px}.tx-v2-rule-result em{margin-left:auto;color:#6ee7b7;font-style:normal;font-size:10px;text-transform:uppercase;font-weight:950}
.tx-v2-service-studio{padding:18px;background:linear-gradient(180deg,#fff,#edf4ff);transform:rotateY(-2deg)}
.tx-v2-service-studio>header div{display:grid}.tx-v2-service-studio>header small{color:#5b5cf6;text-transform:uppercase;letter-spacing:.11em;font-weight:950}.tx-v2-service-studio>header b{font-size:23px;color:#0f172a}.tx-v2-service-studio>header>span{padding:7px 10px;border-radius:999px;background:#dcfce7;color:#15803d;font-size:11px;font-weight:950}
.tx-v2-service-studio>nav{display:grid;grid-template-columns:repeat(4,1fr);gap:7px;margin:14px 0}
.tx-v2-service-studio>nav button{padding:10px 7px;border-radius:12px;background:#f1f5f9;color:#64748b;font-size:11px;font-weight:900}
.tx-v2-service-studio>nav .on{background:linear-gradient(135deg,#5b5cf6,#2563eb);color:#fff;box-shadow:0 13px 30px rgba(79,70,229,.22)}
.tx-v2-studio-body{display:grid;grid-template-columns:145px minmax(0,1fr);gap:12px}
.tx-v2-studio-body aside{display:grid;align-content:start;gap:8px;padding:12px;border-radius:18px;background:#f8fafc;border:1px solid #e2e8f0}
.tx-v2-studio-body aside>small{font-size:9px;color:#94a3b8;font-weight:950;letter-spacing:.12em}
.tx-v2-studio-body aside button{display:grid;text-align:left;padding:10px;border-radius:12px;background:transparent;color:#64748b}
.tx-v2-studio-body aside button b{font-size:11px;color:#334155}.tx-v2-studio-body aside button span{font-size:9px;margin-top:2px}
.tx-v2-studio-body aside button.on{background:#eef2ff;box-shadow:inset 3px 0 0 #5b5cf6}
.tx-v2-studio-body main{padding:14px;border-radius:20px;background:#fff;border:1px solid #e2e8f0;box-shadow:0 16px 42px rgba(15,23,42,.06)}
.tx-v2-studio-title,.tx-v2-calendar,.tx-v2-toggle-row{display:flex;align-items:center;justify-content:space-between;gap:10px}
.tx-v2-studio-title span{display:grid}.tx-v2-studio-title small,.tx-v2-calendar small{font-size:9px;color:#5b5cf6;letter-spacing:.1em;font-weight:950}.tx-v2-studio-title b{font-size:15px}.tx-v2-studio-title em{padding:5px 8px;border-radius:999px;background:#dcfce7;color:#15803d;font-size:9px;font-style:normal;font-weight:950}
.tx-v2-sla-values{display:grid;grid-template-columns:1fr 1fr;gap:9px;margin:12px 0}.tx-v2-sla-values article{padding:12px;border-radius:14px;background:linear-gradient(145deg,#f8fafc,#eef4ff);border:1px solid #e2e8f0}.tx-v2-sla-values small{display:block;color:#64748b;font-size:8px;font-weight:950}.tx-v2-sla-values b{display:block;font-size:24px;color:#0f172a}.tx-v2-sla-values span{font-size:9px;color:#64748b}
.tx-v2-calendar,.tx-v2-toggle-row{padding:10px 0;border-top:1px solid #e2e8f0}.tx-v2-calendar span{display:grid}.tx-v2-calendar b,.tx-v2-toggle-row b{font-size:11px;color:#0f172a}.tx-v2-calendar em,.tx-v2-toggle-row small{font-size:9px;color:#64748b;font-style:normal}.tx-v2-toggle-row span{display:grid}.tx-v2-toggle-row>i{position:relative;width:34px;height:19px;border-radius:99px;background:#5b5cf6}.tx-v2-toggle-row>i:after{content:"";position:absolute;right:3px;top:3px;width:13px;height:13px;border-radius:50%;background:#fff}
.tx-v2-flow{display:flex;align-items:center;gap:5px;margin-top:10px;overflow:hidden}.tx-v2-flow span{padding:6px 7px;border-radius:8px;background:#eef2ff;color:#4f46e5;font-size:8px;font-weight:950;white-space:nowrap}.tx-v2-flow i{flex:1;height:1px;background:#a5b4fc;min-width:4px}
.tx-v2-policy-cursor,.tx-v2-resolution-cursor,.tx-v2-intake-cursor,.tx-v2-hero-cursor{position:absolute;z-index:15;width:36px;height:36px;pointer-events:none;filter:drop-shadow(0 13px 18px rgba(2,6,23,.28))}
.tx-v2-policy-cursor{animation:txV2PolicyCursor 8s cubic-bezier(.65,0,.2,1) infinite}
.tx-v2-policy-cursor i,.tx-v2-resolution-cursor i,.tx-v2-intake-cursor i,.tx-v2-hero-cursor i{display:block;width:0;height:0;border-left:15px solid #f8fbff;border-top:10px solid transparent;border-bottom:10px solid transparent;transform:rotate(34deg)}
.tx-v2-policy-cursor span,.tx-v2-resolution-cursor span,.tx-v2-intake-cursor span,.tx-v2-hero-cursor span{position:absolute;left:17px;top:18px;width:13px;height:13px;border-radius:50%;background:#38bdf8;box-shadow:0 0 0 8px rgba(56,189,248,.18)}

.tx-v2-proof-row{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-top:16px}
.tx-v2-proof-row-four{grid-template-columns:repeat(4,1fr)}
.tx-v2-proof-row article{min-height:126px;padding:19px;border-radius:22px;background:rgba(255,255,255,.72);border:1px solid rgba(37,99,235,.12);box-shadow:0 18px 46px rgba(37,99,235,.07);transition:transform .35s,box-shadow .35s,border-color .35s}
.tx-v2-proof-row article:hover{transform:translateY(-7px);box-shadow:0 26px 62px rgba(37,99,235,.15);border-color:rgba(37,99,235,.30)}
.tx-v2-proof-row b,.tx-v2-proof-row span{display:block}.tx-v2-proof-row b{font-size:18px;color:var(--op-text)}.tx-v2-proof-row span{margin-top:7px;color:var(--op-muted);font-size:13px;line-height:1.5}
html[data-theme="dark"] .tx-v2-proof-row article{background:rgba(255,255,255,.055);border-color:rgba(148,163,255,.13)}

.tx-v2-resolution{background:radial-gradient(48% 72% at 8% 12%,rgba(6,182,212,.13),transparent 65%),radial-gradient(52% 74% at 92% 88%,rgba(124,58,237,.13),transparent 64%),linear-gradient(180deg,#fff,#f5f9ff)}
html[data-theme="dark"] .tx-v2-resolution{background:radial-gradient(48% 72% at 8% 12%,rgba(6,182,212,.12),transparent 65%),radial-gradient(52% 74% at 92% 88%,rgba(124,58,237,.16),transparent 64%),linear-gradient(180deg,#07101e,#0d1728)}
.tx-v2-resolution-stage{position:relative;padding:18px;border-radius:38px;background:linear-gradient(145deg,#071225,#111d3a);border:1px solid rgba(180,200,255,.16);box-shadow:0 42px 130px rgba(2,6,23,.32);overflow:hidden}
.tx-v2-resolution-stage:before{content:"";position:absolute;inset:-70%;background:conic-gradient(from 90deg,transparent,rgba(6,182,212,.11),transparent 28%,rgba(124,58,237,.13),transparent 60%);animation:txV2Aura 18s linear infinite}
.tx-v2-resolution-steps{position:relative;z-index:1;display:flex;align-items:center;justify-content:center;gap:9px;padding:4px 8px 16px;color:#8fa4c8;font-size:11px;font-weight:950;text-transform:uppercase;letter-spacing:.08em}
.tx-v2-resolution-steps span{display:flex;align-items:center;gap:7px;white-space:nowrap}.tx-v2-resolution-steps span i{display:grid;place-items:center;width:24px;height:24px;border-radius:50%;background:rgba(255,255,255,.08);font-style:normal}.tx-v2-resolution-steps span.on{color:#fff}.tx-v2-resolution-steps span.on i{background:linear-gradient(135deg,#06b6d4,#5b5cf6);box-shadow:0 0 0 7px rgba(6,182,212,.10)}.tx-v2-resolution-steps>b{width:54px;height:1px;background:linear-gradient(90deg,#38bdf8,rgba(148,163,255,.28))}
.tx-v2-resolution-grid{position:relative;z-index:1;display:grid;grid-template-columns:1fr .72fr 1.15fr;gap:13px}
.tx-v2-request-pane,.tx-v2-evidence-pane,.tx-v2-draft-pane{min-width:0;border-radius:26px;padding:16px;background:linear-gradient(180deg,rgba(255,255,255,.97),rgba(238,245,255,.95));border:1px solid rgba(148,163,184,.22);box-shadow:0 24px 76px rgba(2,6,23,.19);color:#0f172a}
.tx-v2-request-pane>header,.tx-v2-evidence-pane>header,.tx-v2-draft-pane>header{display:flex;align-items:center;justify-content:space-between;gap:10px}
.tx-v2-request-pane>header>span{display:grid;grid-template-columns:36px 1fr;column-gap:9px}.tx-v2-request-pane>header i{grid-row:1/3;display:grid;place-items:center;width:36px;height:36px;border-radius:12px;background:linear-gradient(135deg,#06b6d4,#5b5cf6);color:#fff;font-style:normal;font-size:10px;font-weight:950}.tx-v2-request-pane>header b{font-size:13px}.tx-v2-request-pane>header small{color:#64748b;font-size:9px}.tx-v2-request-pane>header em{font-size:9px;font-style:normal;color:#5b5cf6;font-weight:950}
.tx-v2-original,.tx-v2-translated{margin-top:13px;padding:13px;border-radius:16px;background:#fff;border:1px solid #e2e8f0}.tx-v2-original small,.tx-v2-translated small{color:#64748b;font-size:8px;letter-spacing:.1em;font-weight:950}.tx-v2-original p,.tx-v2-translated p{font-size:12px;line-height:1.48;margin:7px 0}.tx-v2-translated{background:#eff6ff;border-color:#bfdbfe;opacity:0;animation:txV2Translate 9s ease-in-out infinite}.tx-v2-translated span{color:#2563eb;font-size:9px;font-weight:900}
.tx-v2-translate-button{width:100%;margin-top:10px;border:0;border-radius:13px;padding:10px;background:linear-gradient(135deg,#5b5cf6,#2563eb);color:#fff;font:inherit;font-size:11px;font-weight:950;box-shadow:0 12px 28px rgba(79,70,229,.24)}
.tx-v2-files{display:grid;gap:8px;margin-top:10px}.tx-v2-files article{display:flex;align-items:center;gap:9px;padding:9px;border-radius:14px;background:#f8fafc;border:1px solid #e2e8f0}.tx-v2-files article>i{display:grid;place-items:center;width:34px;height:34px;border-radius:10px;background:#dbeafe;color:#2563eb;font-size:8px;font-style:normal;font-weight:950}.tx-v2-files article span{display:grid;min-width:0}.tx-v2-files article b{font-size:10px;overflow:hidden;text-overflow:ellipsis}.tx-v2-files article small{font-size:8px;color:#64748b}.tx-v2-files article>em{margin-left:auto;padding:5px 7px;border-radius:999px;background:#dcfce7;color:#15803d;font-size:8px;font-style:normal;font-weight:950;animation:txV2Read 9s ease-in-out infinite}
.tx-v2-evidence-pane>header b{font-size:16px}.tx-v2-evidence-pane>header span{padding:5px 7px;border-radius:999px;background:#f1f5f9;color:#64748b;font-size:8px;font-weight:950}
.tx-v2-evidence-pane>article{display:flex;align-items:center;gap:9px;margin-top:10px;padding:11px;border-radius:15px;background:#fff;border:1px solid #e2e8f0;animation:txV2Evidence 9s ease-in-out infinite}.tx-v2-evidence-pane>article:nth-of-type(2){animation-delay:.25s}.tx-v2-evidence-pane>article:nth-of-type(3){animation-delay:.5s}.tx-v2-evidence-pane>article:nth-of-type(4){animation-delay:.75s}.tx-v2-evidence-pane>article>i{display:grid;place-items:center;width:28px;height:28px;border-radius:10px;background:#dcfce7;color:#15803d;font-style:normal;font-size:10px;font-weight:950}.tx-v2-evidence-pane>article span{display:grid}.tx-v2-evidence-pane>article b{font-size:10px}.tx-v2-evidence-pane>article small{font-size:8px;color:#64748b}.tx-v2-evidence-pane>footer{margin-top:12px;padding:10px;border-radius:13px;background:#fff7ed;color:#9a3412;font-size:8px;line-height:1.42;font-weight:800}
.tx-v2-draft-pane>header span{display:grid}.tx-v2-draft-pane>header small{font-size:8px;color:#5b5cf6;letter-spacing:.11em;font-weight:950}.tx-v2-draft-pane>header b{font-size:17px}.tx-v2-draft-pane>header em{font-size:9px;font-style:normal;color:#0f766e;font-weight:950}
.tx-v2-draft-copy{position:relative;min-height:164px;margin-top:13px;padding:16px;border-radius:17px;background:#fff;border:1px solid #e2e8f0;overflow:hidden}.tx-v2-draft-copy p{font-size:13px;line-height:1.72;margin:0;clip-path:inset(0 100% 0 0);animation:txV2Draft 9s steps(24,end) infinite}.tx-v2-draft-copy>i{display:block;width:2px;height:20px;background:#06b6d4;animation:txBlink 1s steps(2,end) infinite}
.tx-v2-grounding{display:flex;gap:6px;flex-wrap:wrap;margin-top:10px}.tx-v2-grounding span{padding:6px 8px;border-radius:999px;background:#ecfdf5;color:#047857;font-size:8px;font-weight:950}
.tx-v2-draft-actions{display:flex;gap:6px;flex-wrap:wrap;margin-top:12px}.tx-v2-draft-actions button{padding:8px 9px;border-radius:11px;background:#f1f5f9;color:#475569;font-size:9px;font-weight:950}.tx-v2-draft-actions .primary{margin-left:auto;color:#fff;background:linear-gradient(135deg,#10b981,#06b6d4);box-shadow:0 12px 28px rgba(6,182,212,.20)}
.tx-v2-resolution-cursor{animation:txV2ResolutionCursor 9s cubic-bezier(.65,0,.2,1) infinite}

.tx-v2-intake{background:radial-gradient(48% 70% at 8% 10%,rgba(245,158,11,.14),transparent 65%),radial-gradient(56% 78% at 92% 90%,rgba(124,58,237,.15),transparent 64%),linear-gradient(145deg,#fffaf5,#f5fbff)}
html[data-theme="dark"] .tx-v2-intake{background:radial-gradient(48% 70% at 8% 10%,rgba(245,158,11,.12),transparent 65%),radial-gradient(56% 78% at 92% 90%,rgba(124,58,237,.17),transparent 64%),linear-gradient(145deg,#171007,#071522)}
.tx-v2-intake-stage{position:relative;display:grid;grid-template-columns:1fr .52fr 1.08fr;gap:14px;padding:18px;border-radius:38px;background:linear-gradient(145deg,#081225,#111b34);border:1px solid rgba(180,200,255,.16);box-shadow:0 42px 130px rgba(2,6,23,.32);overflow:hidden}
.tx-v2-channel-rack,.tx-v2-spam-console{position:relative;z-index:1;border-radius:26px;padding:16px;background:linear-gradient(180deg,rgba(255,255,255,.96),rgba(239,245,255,.94));border:1px solid rgba(148,163,184,.22);box-shadow:0 24px 72px rgba(2,6,23,.19);color:#0f172a}
.tx-v2-channel-rack>header,.tx-v2-spam-console>header{display:flex;align-items:center;justify-content:space-between}.tx-v2-channel-rack>header b{font-size:17px}.tx-v2-channel-rack>header span{color:#059669;font-size:9px;text-transform:uppercase;font-weight:950}
.tx-v2-direct-channels{display:grid;gap:7px;margin-top:11px}.tx-v2-direct-channels article{display:flex;align-items:center;gap:9px;padding:9px;border-radius:14px;background:#fff;border:1px solid #e2e8f0}.tx-v2-direct-channels article>i{display:grid;place-items:center;width:31px;height:31px;border-radius:10px;background:#e0f2fe;color:#0369a1;font-style:normal;font-weight:950}.tx-v2-direct-channels article span{display:grid}.tx-v2-direct-channels article b{font-size:10px}.tx-v2-direct-channels article small{font-size:8px;color:#64748b}.tx-v2-direct-channels article>em{margin-left:auto;color:#2563eb;font-size:8px;font-style:normal;font-weight:950}
.tx-v2-gateway{margin-top:11px;padding:12px;border-radius:17px;background:linear-gradient(135deg,#0f172a,#172554);color:#fff}.tx-v2-gateway>small{font-size:8px;color:#67e8f9;letter-spacing:.11em;font-weight:950}.tx-v2-gateway>div{display:flex;gap:5px;flex-wrap:wrap;margin-top:8px}.tx-v2-gateway>div span{padding:5px 6px;border-radius:999px;background:rgba(255,255,255,.08);font-size:7px;font-weight:900}.tx-v2-gateway p{margin:8px 0 0;color:#9fb2d3;font-size:8px;line-height:1.4}
.tx-v2-normalizer{position:relative;z-index:1;display:grid;place-items:center;min-height:490px}.tx-v2-normalizer:before,.tx-v2-normalizer:after{content:"";position:absolute;left:0;right:0;top:50%;height:1px;background:linear-gradient(90deg,transparent,#38bdf8,transparent);animation:txV2Beam 3s ease-in-out infinite}.tx-v2-normalizer:after{transform:rotate(90deg)}
.tx-v2-normalizer-ring{position:relative;z-index:2;width:148px;height:148px;border-radius:42px;display:grid;place-items:center;align-content:center;background:linear-gradient(135deg,#5b5cf6,#06b6d4);color:#fff;box-shadow:0 28px 86px rgba(37,99,235,.34);transform:rotate(-4deg);animation:txV2Core 6s ease-in-out infinite}.tx-v2-normalizer-ring:before,.tx-v2-normalizer-ring:after{content:"";position:absolute;inset:-18px;border-radius:52px;border:1px solid rgba(56,189,248,.38);animation:txV2Ring 4s ease-out infinite}.tx-v2-normalizer-ring:after{animation-delay:2s}.tx-v2-normalizer-ring i{width:12px;height:12px;border-radius:50%;background:#6ee7b7;box-shadow:0 0 0 8px rgba(110,231,183,.15)}.tx-v2-normalizer-ring b{font-size:30px}.tx-v2-normalizer-ring span{font-size:9px;text-transform:uppercase;font-weight:900}
.tx-v2-packet{position:absolute;z-index:3;padding:6px 8px;border-radius:999px;background:#fff;color:#334155;font-size:8px;font-weight:950;box-shadow:0 10px 26px rgba(2,6,23,.25);animation:txV2Packet 7s ease-in-out infinite}.tx-v2-packet.p1{left:2%;top:20%}.tx-v2-packet.p2{right:2%;top:34%;animation-delay:1.2s}.tx-v2-packet.p3{left:12%;bottom:24%;animation-delay:2.4s}.tx-v2-normalizer footer{position:absolute;bottom:10px;display:flex;gap:5px;flex-wrap:wrap;justify-content:center}.tx-v2-normalizer footer span{padding:5px 6px;border-radius:999px;background:rgba(255,255,255,.08);color:#9fb2d3;font-size:7px;font-weight:900}
.tx-v2-spam-console>header span{display:grid}.tx-v2-spam-console>header small{font-size:8px;color:#e11d48;letter-spacing:.11em;font-weight:950}.tx-v2-spam-console>header b{font-size:19px}.tx-v2-spam-console>header>em{padding:6px 8px;border-radius:999px;background:#dcfce7;color:#15803d;font-size:8px;font-style:normal;font-weight:950}
.tx-v2-spam-mail{display:flex;align-items:center;justify-content:space-between;gap:9px;margin-top:12px;padding:11px;border-radius:15px;background:#fff;border:1px solid #e2e8f0}.tx-v2-spam-mail>span{display:grid;grid-template-columns:30px 1fr;column-gap:8px}.tx-v2-spam-mail>span i{grid-row:1/3;width:30px;height:30px;border-radius:10px;background:#fee2e2}.tx-v2-spam-mail b{font-size:10px}.tx-v2-spam-mail small{font-size:8px;color:#64748b}.tx-v2-spam-mail>em{color:#d97706;font-size:8px;font-style:normal;font-weight:950;animation:txV2Screen 8s ease-in-out infinite}
.tx-v2-spam-console ol{list-style:none;margin:11px 0 0;padding:0;display:grid;gap:7px}.tx-v2-spam-console li{display:flex;align-items:center;gap:8px;padding:9px;border-radius:14px;background:#f8fafc;border:1px solid #e2e8f0}.tx-v2-spam-console li>i{display:grid;place-items:center;width:29px;height:29px;border-radius:10px;background:#e2e8f0;color:#64748b;font-size:8px;font-style:normal;font-weight:950}.tx-v2-spam-console li>span{display:grid}.tx-v2-spam-console li b{font-size:10px}.tx-v2-spam-console li small{font-size:8px;color:#64748b}.tx-v2-spam-console li>em{margin-left:auto;color:#64748b;font-size:8px;font-style:normal;font-weight:950}.tx-v2-spam-console li.done>i{background:#dcfce7;color:#15803d}.tx-v2-spam-console li.active{border-color:#fbbf24;background:#fffbeb;animation:txV2SpamActive 8s ease-in-out infinite}.tx-v2-spam-console li.active>i{background:#fef3c7;color:#b45309}
.tx-v2-spam-result{display:flex;align-items:center;gap:9px;margin-top:11px;padding:11px;border-radius:15px;background:#fff1f2;border:1px solid #fecdd3;opacity:0;animation:txV2SpamResult 8s ease-in-out infinite}.tx-v2-spam-result>i{width:11px;height:11px;border-radius:50%;background:#f43f5e;box-shadow:0 0 0 7px rgba(244,63,94,.11)}.tx-v2-spam-result>span{display:grid}.tx-v2-spam-result b{font-size:10px;color:#9f1239}.tx-v2-spam-result small{font-size:8px;color:#be123c}.tx-v2-spam-result button{margin-left:auto;padding:7px 9px;border-radius:10px;background:#fff;color:#be123c;font-size:8px;font-weight:950}
.tx-v2-intake-cursor{animation:txV2IntakeCursor 8s cubic-bezier(.65,0,.2,1) infinite}

.tx-v2-hero-ticket{position:relative!important;width:100%;min-height:390px;padding:16px!important;overflow:hidden;background:radial-gradient(70% 90% at 90% 0%,rgba(124,58,237,.22),transparent 62%),linear-gradient(145deg,#071225,#111d3a)!important;border:1px solid rgba(180,200,255,.18)!important;box-shadow:0 42px 110px rgba(2,6,23,.38),inset 0 1px 0 rgba(255,255,255,.09)!important}
.tx-v2-productbar{height:36px;display:flex;align-items:center;gap:10px;color:#dbeafe;font-size:11px;font-weight:950}.tx-v2-productbar span{display:flex;align-items:center;gap:7px}.tx-v2-productbar span i{width:8px;height:8px;border-radius:50%;background:#10b981;box-shadow:0 0 0 6px rgba(16,185,129,.11)}.tx-v2-productbar b{margin-left:auto;color:#a5b4fc}.tx-v2-productbar em{padding:5px 8px;border-radius:999px;background:rgba(249,115,22,.16);color:#fdba74;font-style:normal}
.tx-v2-hero-grid{display:grid;grid-template-columns:.84fr 1.16fr;gap:10px}
.tx-v2-customer-message,.tx-v2-agent-view{position:relative;border-radius:20px;padding:14px;background:linear-gradient(180deg,rgba(255,255,255,.97),rgba(236,244,255,.95));color:#0f172a;border:1px solid rgba(148,163,184,.22);box-shadow:0 20px 60px rgba(2,6,23,.20)}
.tx-v2-message-meta{display:flex;justify-content:space-between;color:#64748b;font-size:8px;font-weight:900}.tx-v2-customer-message h3{font-size:14px;margin:12px 0 6px}.tx-v2-customer-message>p{font-size:10px;line-height:1.5;color:#475569}
.tx-v2-attachment{position:relative;display:flex;align-items:center;gap:8px;margin-top:13px;padding:9px;border-radius:13px;background:#fff;border:1px solid #dbeafe;overflow:hidden}.tx-v2-attachment>i{display:grid;place-items:center;width:31px;height:31px;border-radius:9px;background:#dbeafe;color:#2563eb;font-size:8px;font-style:normal;font-weight:950}.tx-v2-attachment>span{display:grid}.tx-v2-attachment b{font-size:9px}.tx-v2-attachment small{font-size:7px;color:#64748b}.tx-v2-attachment>em{margin-left:auto;color:#0f766e;font-size:7px;font-style:normal;font-weight:950}
.tx-v2-scanline{position:absolute;left:14px;right:14px;bottom:16px;height:2px;background:linear-gradient(90deg,transparent,#06b6d4,transparent);box-shadow:0 0 16px #06b6d4;animation:txV2Scan 6s ease-in-out infinite}
.tx-v2-translation-state{display:flex;justify-content:space-between;gap:6px;padding:8px;border-radius:11px;background:#eef2ff;color:#4f46e5;font-size:8px;font-weight:950}.tx-v2-translation-state b{color:#64748b}
.tx-v2-context-row{display:grid;grid-template-columns:repeat(3,1fr);gap:6px;margin-top:9px}.tx-v2-context-row article{padding:8px;border-radius:12px;background:#fff;border:1px solid #e2e8f0}.tx-v2-context-row small,.tx-v2-context-row b,.tx-v2-context-row span{display:block}.tx-v2-context-row small{color:#5b5cf6;font-size:6px;font-weight:950}.tx-v2-context-row b{font-size:8px;margin-top:4px}.tx-v2-context-row span{font-size:6px;color:#64748b}
.tx-v2-reply-preview{margin-top:9px;padding:11px;border-radius:14px;background:#fff;border:1px solid #e2e8f0}.tx-v2-reply-preview header{display:flex;justify-content:space-between;font-size:8px}.tx-v2-reply-preview header span{color:#0f766e;font-weight:900}.tx-v2-reply-preview p{font-size:9px;line-height:1.55;clip-path:inset(0 100% 0 0);animation:txV2Draft 7s steps(22,end) infinite}.tx-v2-reply-preview footer{display:flex;align-items:center;gap:4px;flex-wrap:wrap}.tx-v2-reply-preview footer span{padding:4px 5px;border-radius:999px;background:#ecfdf5;color:#047857;font-size:6px;font-weight:950}.tx-v2-reply-preview footer button{margin-left:auto;border:0;border-radius:8px;padding:6px 8px;background:linear-gradient(135deg,#10b981,#06b6d4);color:#fff;font-size:7px;font-weight:950}
.tx-v2-hero-cursor{animation:txV2HeroCursor 7s cubic-bezier(.65,0,.2,1) infinite}

.tx-live-pulse>header>div{display:grid}.tx-live-pulse>header nav{display:flex;gap:5px;flex-wrap:wrap;justify-content:flex-end}.tx-live-pulse>header nav button{border:1px solid rgba(91,92,246,.20);border-radius:9px;padding:5px 7px;background:#fff;color:#475569;font:inherit;font-size:8px;font-weight:950}.tx-live-pulse>header nav button:nth-child(3){color:#fff;background:linear-gradient(135deg,#5b5cf6,#06b6d4)}

@keyframes txV2Aura{to{transform:rotate(360deg)}}
@keyframes txV2RuleActive{0%,100%{transform:translateY(0)}45%,65%{transform:translateY(-3px);box-shadow:0 24px 54px rgba(37,99,235,.25)}}
@keyframes txV2RuleResult{0%,35%{opacity:.35;transform:translateY(8px)}50%,88%{opacity:1;transform:translateY(0)}100%{opacity:.35}}
@keyframes txV2PolicyCursor{0%,15%{left:12%;top:12%;opacity:0}25%{opacity:1}42%{left:24%;top:29%}62%,82%{left:72%;top:22%}100%{left:84%;top:70%;opacity:0}}
@keyframes txV2Translate{0%,24%{opacity:0;transform:translateY(7px)}34%,90%{opacity:1;transform:translateY(0)}100%{opacity:0}}
@keyframes txV2Read{0%,26%{background:#fef3c7;color:#b45309}42%,100%{background:#dcfce7;color:#15803d}}
@keyframes txV2Evidence{0%,28%{opacity:.42;transform:translateX(-4px)}45%,100%{opacity:1;transform:translateX(0)}}
@keyframes txV2Draft{0%,46%{clip-path:inset(0 100% 0 0)}76%,100%{clip-path:inset(0 0 0 0)}}
@keyframes txV2ResolutionCursor{0%,12%{left:7%;top:22%;opacity:0}20%{opacity:1}32%{left:18%;top:38%}52%{left:52%;top:42%}72%,90%{left:81%;top:72%}100%{opacity:0}}
@keyframes txV2Beam{0%,100%{opacity:.2;transform:scaleX(.5)}50%{opacity:1;transform:scaleX(1)}}
@keyframes txV2Core{0%,100%{transform:rotate(-4deg) translateY(0)}50%{transform:rotate(1deg) translateY(-9px)}}
@keyframes txV2Ring{0%{transform:scale(.75);opacity:0}35%{opacity:.9}100%{transform:scale(1.28);opacity:0}}
@keyframes txV2Packet{0%,15%{transform:translate(0,0);opacity:0}30%{opacity:1}70%{transform:translate(90px,80px);opacity:1}100%{transform:translate(120px,110px);opacity:0}}
@keyframes txV2Screen{0%,58%{color:#d97706}72%,100%{color:#e11d48}}
@keyframes txV2SpamActive{0%,35%{box-shadow:none}55%,92%{box-shadow:0 0 0 4px rgba(245,158,11,.12)}}
@keyframes txV2SpamResult{0%,58%{opacity:0;transform:translateY(7px)}70%,94%{opacity:1;transform:translateY(0)}100%{opacity:0}}
@keyframes txV2IntakeCursor{0%,12%{left:8%;top:12%;opacity:0}22%{opacity:1}38%{left:26%;top:50%}58%{left:51%;top:48%}76%,92%{left:81%;top:60%}100%{opacity:0}}
@keyframes txV2Scan{0%,100%{transform:translateY(-76px);opacity:0}18%{opacity:1}72%{transform:translateY(0);opacity:1}}
@keyframes txV2HeroCursor{0%,12%{left:8%;top:18%;opacity:0}22%{opacity:1}42%{left:28%;top:64%}68%,88%{left:78%;top:78%}100%{opacity:0}}

@media(max-width:1180px){
 .tx-v2-policy-stage,.tx-v2-resolution-grid,.tx-v2-intake-stage{grid-template-columns:1fr}
 .tx-v2-rule-builder,.tx-v2-service-studio{transform:none}
 .tx-v2-normalizer{min-height:300px}
 .tx-v2-packet.p1{left:18%;top:18%}.tx-v2-packet.p2{right:18%;top:26%}.tx-v2-packet.p3{left:28%;bottom:20%}
 .tx-v2-policy-cursor,.tx-v2-resolution-cursor,.tx-v2-intake-cursor{display:none}
 .tx-v2-proof-row-four{grid-template-columns:repeat(2,1fr)}
 .tx-v2-resolution-steps{flex-wrap:wrap}
}
@media(max-width:760px){
 .tx-v2-section{width:calc(100vw - 24px);padding:18px;border-radius:30px}
 .tx-v2-heading h2{font-size:clamp(34px,12vw,50px)}
 .tx-v2-policy-stage,.tx-v2-resolution-stage,.tx-v2-intake-stage{padding:10px;border-radius:25px}
 .tx-v2-service-studio>nav,.tx-v2-sla-values,.tx-v2-proof-row,.tx-v2-proof-row-four,.tx-v2-context-row{grid-template-columns:1fr}
 .tx-v2-studio-body{grid-template-columns:1fr}
 .tx-v2-flow{flex-wrap:wrap}
 .tx-v2-flow i{display:none}
 .tx-v2-resolution-steps>b{display:none}
 .tx-v2-resolution-steps{justify-content:flex-start}
 .tx-v2-hero-grid{grid-template-columns:1fr}
 .tx-v2-hero-ticket{min-height:auto}
 .tx-v2-hero-cursor{display:none}
 .tx-v2-proof-row article{min-height:0}
 .tx-live-pulse>header nav{justify-content:flex-start;margin-top:8px}
}
@media(hover:none){.tx-v2-proof-row article:hover{transform:none}}
@media(prefers-reduced-motion:reduce){.tx-v2-section *,.tx-v2-hero-ticket *{animation:none!important;transition:none!important}.tx-v2-translated,.tx-v2-spam-result{opacity:1}.tx-v2-draft-copy p,.tx-v2-reply-preview p{clip-path:none}}