OpsIQ Operations Showroom — connected commerce in action

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Operations Team Welcome Pack

Workplace essentials

~~USD 179.00~~

USD 149.00

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A ready-to-use onboarding kit that gives an operations team a shared language, practical rituals and a clear first 30 days.

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Process Improvement Playbook

Digital resources

USD 79.00

Yours to download the moment your payment clears.

A practical digital guide for finding friction, mapping better workflows and turning improvement ideas into measurable action.

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Operations Readiness Workshop

Professional services

USD 950.00

A facilitated half-day session that turns operational uncertainty into a shared, prioritised 90-day action plan.

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A working storefront, not a blank template

Welcome to OpsIQ. This space is ready for your business story: explain what you sell, who you serve, where you operate, and what makes customers choose you. Replace this starter text with specific, truthful details before going live.

STARTER TEMPLATE — Add the specific customer promise, mission, or values your business can consistently deliver. Replace this guidance before going live.

Terms and conditions

TERMS AND CONDITIONS

Effective Date: 20 September 2026

These Terms and Conditions govern your use of the OpsIQ Operations Showroom, a public demonstration store designed to showcase the buying, fulfilment, customer-service, and self-service capabilities available through OpsIQ.

By using the showroom, you agree to these Terms and Conditions.

1. About This Showroom

The OpsIQ Operations Showroom is a public sample store operated for demonstration and evaluation purposes.

It is designed to demonstrate a complete buying experience for a growing business, including the ability to:

• Browse products and services

• Add items to a shopping cart

• Complete a sample checkout

• Create a sample order

• Experience different fulfilment methods

• Explore customer accounts and self-service features

• Review example delivery, download, and service workflows

All products, services, prices, stock levels, promotions, delivery estimates, and other commercial information displayed in the showroom are illustrative only.

Important: The showroom does not accept real payments, and submitting a sample order does not create a legally binding contract for the supply of real goods or services.

2. Using the Store

When testing the showroom, you should provide only accurate and non-sensitive information.

You must not enter sensitive or confidential information, including:

• Real payment-card details

• Banking credentials

• Account passwords

• Government-issued identification numbers

• Health or medical information

• Private business information

• Confidential third-party information

• Any other sensitive personal data

You are responsible for keeping any sample order reference, account access details, login information, or other credentials generated while using the showroom secure.

The showroom should only be used for legitimate demonstration, evaluation, learning, and testing purposes.

3. Products, Prices and Availability

The showroom may include different types of products and services so visitors can experience different customer and fulfilment journeys.

These may include:

Physical Products

Items used to demonstrate inventory, shipping, delivery, pickup, and fulfilment workflows.

Digital Products

Downloadable resources used to demonstrate digital delivery, secure access, and fulfilment controls.

Professional Services

Services used to demonstrate appointment requests, service preferences, scheduling, and service fulfilment.

Prices are displayed in the selected store currency and may be changed at any time for demonstration purposes.

Information relating to inventory, product availability, delivery times, service availability, promotions, discounts, shipping rates, and fulfilment estimates is provided for demonstration purposes only.

Nothing displayed in the showroom represents a commitment to supply a product or service.

4. Orders and Acceptance

Completing the showroom checkout creates a sample order record within OpsIQ.

An order may generate:

• An on-screen confirmation

• An order confirmation page

• An email notification

• An order reference

• A customer account record

These simply acknowledge that a demonstration order has been created.

A sample order is not a real commercial order and does not create an obligation to supply goods or services.

For maintenance, testing, security, demonstration, or operational purposes, the showroom operator may at any time:

• Cancel sample orders

• Modify sample orders

• Reset the showroom

• Remove demonstration accounts

• Delete customer records

• Clear test data

• Restore the showroom to a previous state

These actions may occur without prior notice.

5. Payment

The OpsIQ Operations Showroom does not accept genuine payments.

⚠ Important Payment Notice

Do not send money using any bank-transfer details or payment instructions displayed in this showroom.

Payment options may be displayed to demonstrate how different payment configurations work within OpsIQ.

Examples may include:

• Bank transfer

• Cash on delivery

• Payment on pickup

• Offline payment

• Other configured payment methods

These options exist solely to demonstrate payment configuration and order-management workflows.

No genuine payment should be made through the OpsIQ Operations Showroom.

If you encounter any screen that appears to request genuine payment information, do not provide sensitive payment details.

6. Delivery, Downloads and Services

Different fulfilment methods may be shown to demonstrate how merchants can configure OpsIQ.

Physical Products

Shipping, delivery, pickup, and fulfilment options displayed in the showroom are demonstrations only.

No physical parcel or product will be dispatched as a result of creating a sample order.

Digital Products

Digital-product functionality may demonstrate:

• Secure downloads

• Payment-gated access

• Order-based access

• Customer download areas

• Download notifications

• Access restrictions

Any sample file made available through the showroom is provided for demonstration purposes and has no commercial value unless expressly stated otherwise.

Professional Services

The showroom may demonstrate:

• Appointment requests

• Preferred service dates

• Scheduling preferences

• Service fulfilment

• Customer instructions

• Service status updates

Submitting a preferred date, time, or service request does not create a real appointment or service engagement.

7. Cancellations, Returns and Refunds

Because the showroom does not accept genuine payments or supply real products or services, no financial refund is due for a sample order.

The showroom's Returns and Refund Policy exists to demonstrate how merchants can configure customer-service processes within OpsIQ.

It may demonstrate different policies and workflows for:

• Physical products

• Digital goods

• Downloadable resources

• Professional services

• Cancelled orders

• Returned products

• Refund requests

These policies form part of the demonstration experience and should not be interpreted as an offer to provide genuine refunds for showroom transactions.

8. Acceptable Use

You must use the showroom responsibly and lawfully.

You must not:

• Attempt to gain unauthorised access to the showroom or its underlying systems

• Interfere with the availability, security, or performance of the service

• Upload or submit malicious code or harmful content

• Attempt to exploit security vulnerabilities

• Circumvent security controls

• Automate excessive requests

• Conduct denial-of-service activity

• Scrape or extract information in a way that negatively affects the service

• Use the showroom for fraudulent or unlawful purposes

• Submit personal information belonging to another person without proper authority

• Use the showroom to process confidential third-party information without permission

Security Testing

Penetration testing, vulnerability scanning, automated security testing, or similar activities require prior written authorisation from the showroom operator.

Unauthorised security testing is prohibited.

9. Intellectual Property

The OpsIQ Operations Showroom and its associated materials may be protected by applicable copyright, trademark, and other intellectual-property laws.

Protected materials may include:

• Software

• User-interface designs

• Branding

• Written content

• Product demonstrations

• Graphics

• Documentation

• Original media

• Workflows

• Proprietary features and functionality

Visitors may use the showroom for legitimate evaluation, demonstration, and learning purposes.

Unless expressly authorised, you may not:

• Copy

• Reproduce

• Republish

• Resell

• Redistribute

• Modify

• Commercially exploit

• Present as your own

any OpsIQ software, content, branding, design, documentation, or other protected materials.

10. Availability and Liability

The showroom is provided for demonstration and evaluation purposes.

It may be:

• Modified

• Updated

• Reset

• Restricted

• Temporarily unavailable

• Suspended

• Discontinued

at any time without notice.

The showroom operator does not guarantee that the demonstration will always be uninterrupted, error-free, complete, or continuously available.

To the extent permitted by applicable law, the operator is not liable for:

• Decisions made in reliance on sample catalogue information

• Reliance on demonstration pricing

• Reliance on test delivery estimates

• Loss arising from sample orders

• Loss arising from showroom resets

• Temporary unavailability

• Indirect or consequential loss arising from use of the demonstration

Nothing in these Terms and Conditions excludes or limits any legal right, obligation, or liability that cannot lawfully be excluded or limited.

11. Privacy and Cookies

The Privacy Policy explains how information submitted through the showroom may be collected, used, stored, and managed.

This may include information connected with:

• Sample orders

• Customer accounts

• Support interactions

• Client Chat

• Contact forms

• Usage information

• Technical logs

• Security monitoring

Optional analytics, marketing, advertising, or similar technologies may be controlled through the consent options displayed within the showroom.

Visitors should review the Privacy Policy and applicable cookie or consent information before submitting information.

12. Changes to These Terms

These Terms and Conditions may be updated whenever the showroom, its functionality, or its demonstration features change.

The Effective Date shown at the top of this document identifies the current version.

Continued use of the showroom after changes are published means that your use will be governed by the updated Terms and Conditions.

13. Contact and Support

If you have questions about the OpsIQ Operations Showroom or would like to learn more about configuring an OpsIQ-powered store, you can contact us through the support options available within the showroom.

Available channels may include:

For general questions and enquiries.

Client Chat

For direct assistance and showroom-related questions.

Help Center

For guides, documentation, frequently asked questions, and support resources.

These channels may also be used to report technical problems, security concerns, or other issues encountered while using the showroom.

Important Notice for Store Operators

Businesses using the OpsIQ Operations Showroom as a reference, demonstration, or starting point should create Terms and Conditions appropriate to their own operations.

Your own Terms and Conditions should be adapted to reflect:

• The products and services you sell

• Your payment methods

• Your delivery and fulfilment methods

• Your cancellation procedures

• Your refund and returns policies

• Your service regions

• Your customer locations

• Applicable consumer-protection requirements

• Privacy and data-protection requirements

• Local laws and regulations

The policies displayed in the OpsIQ Operations Showroom are examples intended to demonstrate the types of policies and customer journeys that may be configured.

Store operators should obtain appropriate professional or legal advice where necessary before publishing Terms and Conditions for a live commercial business.

PRIVACY POLICY
Effective 20 September 2026

1. Scope
This policy describes how information is handled when you use the OpsIQ Operations Showroom, including browsing, sample checkout, customer accounts, order tracking, downloads, contact forms, Client Chat and the Help Center. The showroom exists to demonstrate OpsIQ and is not intended for real purchases or sensitive information.

2. Information collected
Depending on the feature you use, the showroom may process the name, email address, telephone number, delivery or billing details and order notes you choose to submit; sample cart, order, payment-method and fulfilment records; account and saved-item activity; support messages and feedback; consent choices; and technical information such as browser, device, page, approximate network location, referral source and security logs.

3. Payment information
Do not enter real card or banking details. The showroom displays sample or offline payment journeys and does not need your raw card number. A live merchant may connect a regulated payment provider; in that case the provider normally processes payment credentials under its own privacy notice while OpsIQ stores the transaction reference and status needed to operate the order.

4. Why information is used
Information is used to provide the page or feature requested; create and display sample orders; demonstrate fulfilment, CRM, analytics and reporting; answer support enquiries; remember language, currency, accessibility and consent preferences; secure the service, prevent abuse and diagnose faults; and meet legal obligations that apply to operating the platform.

5. Cookies and similar technologies
Essential storage is used for functions such as sessions, cart state, security and saved preferences. Optional analytics or marketing technologies are used only according to the consent choice presented in the store where consent is required. You can revisit Cookie settings to change optional choices. Withdrawing consent does not affect processing already carried out lawfully.

6. Sharing and service providers
Information may be handled by hosting, infrastructure, email, communications, analytics, security and payment-service providers that help operate the platform, subject to appropriate instructions and safeguards. It may also be disclosed where required by law, to protect users or the service, or as part of a properly managed business reorganisation. The operator does not sell showroom visitor information.

7. International processing
Infrastructure or service providers may process information in countries other than your own. Where required, the operator uses contractual or other recognised safeguards for those transfers.

8. Retention
Showroom information is kept only as long as reasonably needed for the demonstration, security, troubleshooting and legal obligations. Because sample workspaces may be reset, sample orders and accounts can be removed without notice. A live merchant should publish retention periods suited to its records and legal duties.

9. Security
OpsIQ uses access controls, encryption where appropriate, audit records, input validation and operational safeguards designed to protect information. No online service can guarantee absolute security. Use invented details in this showroom and never submit passwords, payment credentials or sensitive personal data.

10. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, receive a portable copy, withdraw consent and complain to a data-protection authority. Identity may need to be verified before a request is completed. Cookie settings provide separate control over optional browser technologies.

11. Children
The showroom is intended for business evaluation and is not directed to children. Do not submit information about a child.

12. Contact and updates
Use Contact us, Client Chat or the Help Center to ask a privacy question or exercise an applicable right. This policy may change as the showroom and its integrations develop; the effective date above shows the latest version.

Store operators should replace the showroom identity and contact route, document their real providers and lawful bases, and adapt this policy to the countries in which they operate.

Refund and returns policy

RETURNS AND REFUND POLICY
Effective 20 September 2026

SHOWROOM STATUS
The OpsIQ Operations Showroom does not accept real payment or dispatch real products. A sample order creates demonstration data only, so no financial refund is due. The policy below is a complete example of the customer experience a mid-sized store can configure for its own physical products, digital resources and services.

1. Physical products
Customers may request a return within 30 calendar days after delivery. The item should be unused, complete and in its original packaging, with proof of purchase. To begin, contact the store with the order number and reason for return before sending anything back. Return instructions and the correct address will be provided.

2. Damaged, faulty or incorrect items
Contact the store promptly and include the order number, a description and clear photographs where practical. If the item is faulty, damaged in transit or not what was ordered, the store will offer an appropriate repair, replacement, price reduction or refund and will cover reasonable return costs where required.

3. Change-of-mind exclusions
Unless applicable law says otherwise, returns may be refused for personalised goods, perishable items, sealed hygiene products after opening, gift cards, and goods damaged through misuse. Any product-specific exclusion should be shown before checkout.

4. Digital products
If a download has not been accessed, a cancellation request will be considered within 14 days of purchase. Once access or download begins, change-of-mind cancellation may end where the customer gave the consent required by law. If a file is corrupt, materially different from its description or cannot be accessed, the store will first provide a working replacement and then an appropriate refund if the problem cannot be resolved.

5. Workshops and services
Customers may reschedule once without charge by giving at least five business days' notice. Cancellation at least ten business days before the scheduled date receives a full refund; cancellation between five and nine business days receives a 50% refund; later cancellation is normally non-refundable because delivery capacity has been reserved. If the store cancels, the customer may choose a new date or a full refund. Different mandatory consumer rights take priority.

6. Return shipping
For change-of-mind returns, the customer normally pays return shipping and remains responsible until the parcel is received. The store pays reasonable return costs for confirmed faulty, damaged or incorrect items. Original expedited-delivery charges are not refundable beyond any amount required by law.

7. Inspection and payment
The store will confirm receipt and inspect a return. Approved refunds are issued to the original payment method, normally within 5–10 business days after approval; the bank or payment provider may need additional time to display the credit. Store credit or an exchange is offered only with the customer's agreement.

8. How to request help
Use Contact us, Client Chat or the Help Center and provide the order number, item or service, reason for the request and preferred resolution. The customer will receive a human-readable status and next step.

9. Statutory rights
This policy does not limit consumer rights that cannot be excluded under applicable law. Store operators should adapt the time limits, exclusions, return address and service-cancellation terms to their products and markets before accepting live orders.

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A working storefront, not a blank template

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