TERMS AND CONDITIONS
Effective Date: 20 September 2026
These Terms and Conditions govern your use of the OpsIQ Operations Showroom, a public demonstration store designed to showcase the buying, fulfilment, customer-service, and self-service capabilities available through OpsIQ.
By using the showroom, you agree to these Terms and Conditions.
1. About This Showroom
The OpsIQ Operations Showroom is a public sample store operated for demonstration and evaluation purposes.
It is designed to demonstrate a complete buying experience for a growing business, including the ability to:
• Browse products and services
• Add items to a shopping cart
• Complete a sample checkout
• Create a sample order
• Experience different fulfilment methods
• Explore customer accounts and self-service features
• Review example delivery, download, and service workflows
All products, services, prices, stock levels, promotions, delivery estimates, and other commercial information displayed in the showroom are illustrative only.
Important: The showroom does not accept real payments, and submitting a sample order does not create a legally binding contract for the supply of real goods or services.
2. Using the Store
When testing the showroom, you should provide only accurate and non-sensitive information.
You must not enter sensitive or confidential information, including:
• Real payment-card details
• Banking credentials
• Account passwords
• Government-issued identification numbers
• Health or medical information
• Private business information
• Confidential third-party information
• Any other sensitive personal data
You are responsible for keeping any sample order reference, account access details, login information, or other credentials generated while using the showroom secure.
The showroom should only be used for legitimate demonstration, evaluation, learning, and testing purposes.
3. Products, Prices and Availability
The showroom may include different types of products and services so visitors can experience different customer and fulfilment journeys.
These may include:
Physical Products
Items used to demonstrate inventory, shipping, delivery, pickup, and fulfilment workflows.
Digital Products
Downloadable resources used to demonstrate digital delivery, secure access, and fulfilment controls.
Professional Services
Services used to demonstrate appointment requests, service preferences, scheduling, and service fulfilment.
Prices are displayed in the selected store currency and may be changed at any time for demonstration purposes.
Information relating to inventory, product availability, delivery times, service availability, promotions, discounts, shipping rates, and fulfilment estimates is provided for demonstration purposes only.
Nothing displayed in the showroom represents a commitment to supply a product or service.
4. Orders and Acceptance
Completing the showroom checkout creates a sample order record within OpsIQ.
An order may generate:
• An on-screen confirmation
• An order confirmation page
• An email notification
• An order reference
• A customer account record
These simply acknowledge that a demonstration order has been created.
A sample order is not a real commercial order and does not create an obligation to supply goods or services.
For maintenance, testing, security, demonstration, or operational purposes, the showroom operator may at any time:
• Cancel sample orders
• Modify sample orders
• Reset the showroom
• Remove demonstration accounts
• Delete customer records
• Clear test data
• Restore the showroom to a previous state
These actions may occur without prior notice.
5. Payment
The OpsIQ Operations Showroom does not accept genuine payments.
⚠ Important Payment Notice
Do not send money using any bank-transfer details or payment instructions displayed in this showroom.
Payment options may be displayed to demonstrate how different payment configurations work within OpsIQ.
Examples may include:
• Bank transfer
• Cash on delivery
• Payment on pickup
• Offline payment
• Other configured payment methods
These options exist solely to demonstrate payment configuration and order-management workflows.
No genuine payment should be made through the OpsIQ Operations Showroom.
If you encounter any screen that appears to request genuine payment information, do not provide sensitive payment details.
6. Delivery, Downloads and Services
Different fulfilment methods may be shown to demonstrate how merchants can configure OpsIQ.
Physical Products
Shipping, delivery, pickup, and fulfilment options displayed in the showroom are demonstrations only.
No physical parcel or product will be dispatched as a result of creating a sample order.
Digital Products
Digital-product functionality may demonstrate:
• Secure downloads
• Payment-gated access
• Order-based access
• Customer download areas
• Download notifications
• Access restrictions
Any sample file made available through the showroom is provided for demonstration purposes and has no commercial value unless expressly stated otherwise.
Professional Services
The showroom may demonstrate:
• Appointment requests
• Preferred service dates
• Scheduling preferences
• Service fulfilment
• Customer instructions
• Service status updates
Submitting a preferred date, time, or service request does not create a real appointment or service engagement.
7. Cancellations, Returns and Refunds
Because the showroom does not accept genuine payments or supply real products or services, no financial refund is due for a sample order.
The showroom's Returns and Refund Policy exists to demonstrate how merchants can configure customer-service processes within OpsIQ.
It may demonstrate different policies and workflows for:
• Physical products
• Digital goods
• Downloadable resources
• Professional services
• Cancelled orders
• Returned products
• Refund requests
These policies form part of the demonstration experience and should not be interpreted as an offer to provide genuine refunds for showroom transactions.
8. Acceptable Use
You must use the showroom responsibly and lawfully.
You must not:
• Attempt to gain unauthorised access to the showroom or its underlying systems
• Interfere with the availability, security, or performance of the service
• Upload or submit malicious code or harmful content
• Attempt to exploit security vulnerabilities
• Circumvent security controls
• Automate excessive requests
• Conduct denial-of-service activity
• Scrape or extract information in a way that negatively affects the service
• Use the showroom for fraudulent or unlawful purposes
• Submit personal information belonging to another person without proper authority
• Use the showroom to process confidential third-party information without permission
Security Testing
Penetration testing, vulnerability scanning, automated security testing, or similar activities require prior written authorisation from the showroom operator.
Unauthorised security testing is prohibited.
9. Intellectual Property
The OpsIQ Operations Showroom and its associated materials may be protected by applicable copyright, trademark, and other intellectual-property laws.
Protected materials may include:
• Software
• User-interface designs
• Branding
• Written content
• Product demonstrations
• Graphics
• Documentation
• Original media
• Workflows
• Proprietary features and functionality
Visitors may use the showroom for legitimate evaluation, demonstration, and learning purposes.
Unless expressly authorised, you may not:
• Copy
• Reproduce
• Republish
• Resell
• Redistribute
• Modify
• Commercially exploit
• Present as your own
any OpsIQ software, content, branding, design, documentation, or other protected materials.
10. Availability and Liability
The showroom is provided for demonstration and evaluation purposes.
It may be:
• Modified
• Updated
• Reset
• Restricted
• Temporarily unavailable
• Suspended
• Discontinued
at any time without notice.
The showroom operator does not guarantee that the demonstration will always be uninterrupted, error-free, complete, or continuously available.
To the extent permitted by applicable law, the operator is not liable for:
• Decisions made in reliance on sample catalogue information
• Reliance on demonstration pricing
• Reliance on test delivery estimates
• Loss arising from sample orders
• Loss arising from showroom resets
• Temporary unavailability
• Indirect or consequential loss arising from use of the demonstration
Nothing in these Terms and Conditions excludes or limits any legal right, obligation, or liability that cannot lawfully be excluded or limited.
11. Privacy and Cookies
The Privacy Policy explains how information submitted through the showroom may be collected, used, stored, and managed.
This may include information connected with:
• Sample orders
• Customer accounts
• Support interactions
• Client Chat
• Contact forms
• Usage information
• Technical logs
• Security monitoring
Optional analytics, marketing, advertising, or similar technologies may be controlled through the consent options displayed within the showroom.
Visitors should review the Privacy Policy and applicable cookie or consent information before submitting information.
12. Changes to These Terms
These Terms and Conditions may be updated whenever the showroom, its functionality, or its demonstration features change.
The Effective Date shown at the top of this document identifies the current version.
Continued use of the showroom after changes are published means that your use will be governed by the updated Terms and Conditions.
13. Contact and Support
If you have questions about the OpsIQ Operations Showroom or would like to learn more about configuring an OpsIQ-powered store, you can contact us through the support options available within the showroom.
Available channels may include:
Contact Us
For general questions and enquiries.
Client Chat
For direct assistance and showroom-related questions.
Help Center
For guides, documentation, frequently asked questions, and support resources.
These channels may also be used to report technical problems, security concerns, or other issues encountered while using the showroom.
Important Notice for Store Operators
Businesses using the OpsIQ Operations Showroom as a reference, demonstration, or starting point should create Terms and Conditions appropriate to their own operations.
Your own Terms and Conditions should be adapted to reflect:
• The products and services you sell
• Your payment methods
• Your delivery and fulfilment methods
• Your cancellation procedures
• Your refund and returns policies
• Your service regions
• Your customer locations
• Applicable consumer-protection requirements
• Privacy and data-protection requirements
• Local laws and regulations
The policies displayed in the OpsIQ Operations Showroom are examples intended to demonstrate the types of policies and customer journeys that may be configured.
Store operators should obtain appropriate professional or legal advice where necessary before publishing Terms and Conditions for a live commercial business.
