OpsIQ Changelog.

सुविधा

Jun 13, 2026

v2.6 · ऐ लेयर

Aync AI ने क्लाउड स्केल के लिए जवाब दिया

Long-running AI replies now run on a background worker queue instead of holding a web worker, so the chat widget stays snappy under load.
Includes a synchronous fallback and a per-workspace toggle, with the exact prompt and response still recorded in AI History.

सुविधा

Jun 12, 2026

v2.6 · प्रचार

Promotion Studio: कन्वर्ज़न ब्लॉक और A/B ऑटो-विनर

New premium blocks (rotating social-proof ticker, Yes/No two-step, and a tag-tally recommendation quiz) plus unique per-visitor coupon pools and ecommerce cart targeting.
A/B experiments can now auto-promote the winning variant once it reaches statistical significance.

सुधार

Jun 10, 2026

v2.5 · टिकट

बिजनेस-घंटे SLAs, रूटिंग और ऑडिट लॉग

Native tickets gained business-hours SLA calculations (DST-safe, weekends and holidays aware), least-busy and skill-weighted auto-assignment, duplicate-on-create suggestions, and an immutable per-ticket activity log.
Inbound email can now be piped straight into native tickets with attachments preserved.

सुविधा

Jun 8, 2026

v2.5 CRM

प्रमोशन लीड CRM में जुड़ती हैं

Leads captured by promotion campaigns now flow into CRM contacts automatically, consent-gated, deduped, and reversible via a kill switch.
Part of the wider AI-first CRM with four specialist agents and a Trust Dial for autonomy control.

सुरक्षा

Jun 5, 2026

v2.4 · साइट इंटेलिजेंस

SEO _Coil पाइपलाइन सख्त

Closed a cross-tenant access gap in the Site Intelligence API, fixed a migration that could silently leave crawls unqueued, and tightened exception handling across the SEO engines.
264 Site Intelligence tests now green.

सुविधा

Jun 3, 2026

v2.4 · सर्वेक्षण

पोस्ट-रिज़ॉल्यूशन CSAT ईमेल सर्वेक्षण

Resolved tickets can now trigger an opt-in CSAT survey by email, with a pure-CSS star-rating landing page and token-based one-click submission.
Throttled, capability-scoped, and off by default.

सुधार

Jun 1, 2026

v2.3 · सहमति और गोपनीयता

कुकी-संगत अलगाव और डेटा प्रतिधारण मास्टर नियंत्रण

The cookie-consent banner now renders in its own shadow root for full CSS isolation on customer sites.
A single master Data Retention setting now drives every log purge across the platform, with 0 meaning keep forever.

सुरक्षा

May 30, 2026

v2.3 · मंच

गुप्त वेब रूट से बाहर चले गए

Production secrets (database, keys) now live outside the web root in locked-down config files; the in-webroot config is a secret-free shim.
All connectors were re-signed against the new layout.

सुधार

May 25, 2026

v2.2· वेबहुक & API

हस्ताक्षरित वेबहुक, idempotency और कनेक्टर बिल्डर

HMAC-SHA256 प्रत्येक वेबहुक पर फिर से खेलने की सुरक्षा के साथ साइन इन करें, सभी लिखने पर विचारशीलता कुंजी APIs एक sturdier व्यवस्थापक APIस्पष्ट निदान और उत्पन्न डॉक्स के साथ /वेबहुक/कनेक्टर बिल्डर।