OpsIQ تغییر

قابلیت

Jun 13, 2026

v2. 6 · لایه AI

Async AI برای مقیاس ابری پاسخ می دهد

Long-running AI replies now run on a background worker queue instead of holding a web worker, so the chat widget stays snappy under load.
Includes a synchronous fallback and a per-workspace toggle, with the exact prompt and response still recorded in AI History.

قابلیت

Jun 12, 2026

v2.6 · پیشنهادهای ویژه

Promotion Studio: بلوک‌های تبدیل و انتخاب خودکار برنده A/B

New premium blocks (rotating social-proof ticker, Yes/No two-step, and a tag-tally recommendation quiz) plus unique per-visitor coupon pools and ecommerce cart targeting.
A/B experiments can now auto-promote the winning variant once it reaches statistical significance.

تضمین

Jun 10, 2026

v2.5 · تیکت‌ها

کسب و کار ساعت های SLAs، مسیریابی و حسابرسی

Native tickets gained business-hours SLA calculations (DST-safe, weekends and holidays aware), least-busy and skill-weighted auto-assignment, duplicate-on-create suggestions, and an immutable per-ticket activity log.
Inbound email can now be piped straight into native tickets with attachments preserved.

قابلیت

Jun 8, 2026

v2.5 · CRM

توسعه پل را به CRM هدایت می کند

Leads captured by promotion campaigns now flow into CRM contacts automatically, consent-gated, deduped, and reversible via a kill switch.
Part of the wider AI-first CRM with four specialist agents and a Trust Dial for autonomy control.

امنیت

Jun 5, 2026

v2.4 · Site Intelligence

مقاوم‌سازی پایپ‌لاین خزش SEO

Closed a cross-tenant access gap in the Site Intelligence API, fixed a migration that could silently leave crawls unqueued, and tightened exception handling across the SEO engines.
264 Site Intelligence tests now green.

قابلیت

Jun 3, 2026

v2.4 · نظرسنجی‌ها

بررسی ایمیل Post- Resolution CSAT

Resolved tickets can now trigger an opt-in CSAT survey by email, with a pure-CSS star-rating landing page and token-based one-click submission.
Throttled, capability-scoped, and off by default.

تضمین

Jun 1, 2026

v2.3 · رضایت و حریم خصوصی

انزوای کوکی و کنترل مدیریت حفظ اطلاعات

The cookie-consent banner now renders in its own shadow root for full CSS isolation on customer sites.
A single master Data Retention setting now drives every log purge across the platform, with 0 meaning keep forever.

امنیت

May 30, 2026

v2. 3 · پلتفرم

اسرار از ریشه وب بیرون آمد

Production secrets (database, keys) now live outside the web root in locked-down config files; the in-webroot config is a secret-free shim.
All connectors were re-signed against the new layout.

تضمین

May 25, 2026

ص۲.2 · Webhookها & ‌ API

امضای webhooks، idempotency و کانکتور سازنده

HMAC-SHA256 با پشتیبانی مجدد در هر وب سایتhook، کلیدهای قابلیت اطمینان در همه نوشتن APIs و یک مدیر بزرگ API/webhook/connector سازنده با تشخیص های واضح تر و docs تولید شده است.