Z
Zendesk
Enterprise help-desk
contre
QI
OpsIQ
La couche opérationnelle AI pour votre site web
Comparaison honnête
OpsIQ vs Zendesk.
Zendesk is built for large support orgs running call centres. OpsIQ is built for product teams who want support, sales context and AI operations in one workspace, at SMB pricing without enterprise procurement cycles.
| Capacité | Zendesk | OpsIQ | Remarque |
|---|---|---|---|
| Support tickets | ✓ | ✓ | |
| Chat en direct | ✓ | ✓ | |
| Base de connaissances | ✓ | ✓ | |
| Visitor analytics & sessions | — | ✓ | OpsIQ exclusive |
| AI that runs backend actions | — | ✓ | OpsIQ exclusive |
| Sales attribution & conversion tracking | — | ✓ | |
| Built-in connectors for billing | — | ✓ | |
| Self-hosted option | — | ✓ | |
| Setup time | weeks | minutes | |
| Starting price | £40.92/seat | £0 free · £21.58/mo |