Z
ゼンデスク
Enterprise help-desk
対決
IQ
OpsIQ
お使いのWebサイト用のAI運用レイヤー
正直な比較
OpsIQ vs Zendesk.
Zendesk is built for large support orgs running call centres. OpsIQ is built for product teams who want support, sales context and AI operations in one workspace, at SMB pricing without enterprise procurement cycles.
| 機能の能力 | ゼンデスク | OpsIQ | 注意: |
|---|---|---|---|
| Support tickets | ✓ | ✓ | |
| ライブチャット | ✓ | ✓ | |
| 知識ベース | ✓ | ✓ | |
| Visitor analytics & sessions | — | ✓ | OpsIQ exclusive |
| AI that runs backend actions | — | ✓ | OpsIQ exclusive |
| Sales attribution & conversion tracking | — | ✓ | |
| Built-in connectors for billing | — | ✓ | |
| Self-hosted option | — | ✓ | |
| Setup time | weeks | minutes | |
| Starting price | £40.90/seat | £0 free · £21.57/mo |