Sales & demos
Plans, pricing, migrations and a real walkthrough, not a sales script. [email protected]
Contact · Talk to a human
Let's talk about your OpsIQ setup.
Ask about tracking, Client Chat AI, Admin AI Chat, automation, analytics, tickets, cloud workspaces, self-hosting, onboarding, or developer integrations. Every message is triaged on arrival and reaches the right team within one business day.
Triaged on arrivalReply in < 1 business dayAccount-aware supportNo bots in the loop
Online
Send a message
Tell us what you want to achieve.
One short message. We'll reply directly, help you choose a plan, or point you to the best setup path. No phone trees, no ticket black holes.
Contact channels
Or reach the right inbox directly.
Prefer email? Send straight to the team that owns your question. We aim to reply within one business day; security disclosures are acknowledged faster.
Technical support
Setup, tracking, AI workflows, tickets, webhooks and integrations. [email protected]
Security disclosure
Responsible disclosure and vulnerability reports, acknowledged quickly. [email protected]
Already a customer?
Sign in for account-aware support.
Open a ticket from your account and your plan, license and account history attach automatically, so replies are account-aware from the first message, not after three rounds of "what's your account email?".
Plan & license attached. No copy-pasting account details into the form.
History in context. Past tickets and workspace state travel with the request.
Priority for paid cloud. In-app support routed ahead of the public queue.
Live
Where we are · when you'll hear back
A real team, on a clock you can plan around.
OpsIQ is built and supported by Nabtech Digitalnet Limited. General and sales enquiries get a reply within one business day; paid cloud customers get priority in-app support; critical platform incidents are handled around the clock; and security disclosures are acknowledged faster. No phone trees, no ticket black holes.
< 1 business day on general & sales enquiries.
Priority in-app for paid cloud plans, ahead of the public queue.
24/7 incident response for critical platform issues; see status.
FAQ
Before you hit send.
Quick answers about reply times, sales, security disclosure and account-aware support.
General and sales enquiries receive a reply within one business day. Cloud customers on paid plans get priority support in-app, critical platform incidents are handled 24/7, and security disclosures are acknowledged faster.
Use the contact form on this page or email the sales team directly to discuss plan fit, pricing, migrations, custom integrations and book a real walkthrough.
Send responsible-disclosure and vulnerability reports to [email protected]. Security disclosures are acknowledged quickly.
Sign in and open a ticket from your account. Your plan, license and account history are attached automatically so replies are account-aware. Customer login.
Often, yes. Most setup and integration answers are already written up in the docs and help center, and the status page shows live platform health.