Client Chat AI

AI support for clients, prospects and website visitors.

OpsIQ Client Chat AI helps customers get answers, gives agents context, supports human handoff, and turns unresolved issues into organized tickets.

💬

Answer common questions, explain services, guide troubleshooting and collect the right details.

🤝

Route conversations to agents while preserving the customer journey and conversation context.

📚

Use trained FAQs, website content and approved instructions for reliable support.

🎫

Create tickets only when needed, after the issue is understood and the customer needs follow-up.

😀

Emoji support, attachments, typing states, rich messages, rating prompts and branded welcome popups.

🌐

Use the same chat intelligence across connected websites and product portals.

Launch smarter

Make this part of your OpsIQ workspace.

Connect the feature with tracking, notifications, webhooks, tickets, and your team workflows.