One operating layer. Five flavours of business.
OpsIQ is a standalone platform — install it, then plug your existing stack in via a connector. The product is the same; the connectors and workflows below show how teams shape it for the work they actually do.
Built for the way your team works.
Customer support that actually knows the customer.
WHMCS-aware ticketing, server-status webhooks, cPanel integration and AI that answers DNS & billing questions before they reach your team.
Onboarding, support and revenue — without four tools.
Stripe / Paystack connectors, license context, lead scoring and trial-to-paid automation all in one workspace.
Orders, refunds & carts — live.
Shopify, Woo, Magento, BigCommerce — every order in chat context.
🎨 AgenciesEvery client. One workspace.
Remote Sites, white-label widget, per-site permissions.
🎓 EducationMember context on every chat.
WordPress connector, custom LMS via API, identity-aware routing.
Run customer support like a premium hosting brand.
Plug OpsIQ into your billing system with the WHMCS connector. The chat AI answers DNS questions, billing queries and renewal reminders out of the box, and routes anything technical to your team — with the customer's full hosting history attached to the ticket.
Action contracts let admins safely run "extend grace period for invoice 5512", "suspend hosting for non-payment", "issue refund for order 8421" — every action signed, role-checked and audited.
Onboarding, support and revenue — without four separate tools.
OpsIQ gives indie founders and small SaaS teams the operating layer they otherwise can't afford to assemble: live chat with AI, ticket system, visitor analytics, lead scoring, AI writing for replies, billing context — all on one screen.
Stripe and Paystack connectors out of the box. Bring your own custom backend via the API and an action contract — under an hour of work for a working integration.
The chat AI that knows the order, the cart, and the customer.
Connect your store with the Shopify, WooCommerce, BigCommerce, Magento, PrestaShop, OpenCart or osCommerce connector. The chat AI answers shipping questions with real tracking data, refund requests with the actual order, and product questions from your catalog.
Cart-recovery triggers, abandoned-checkout follow-ups, and AI-drafted reply templates for your support team — all in the same workspace where you also see live visitor sessions.
One workspace. Every client website connected.
Use the Remote Sites feature to track and chat across every client site you maintain. Each site has its own widget, its own settings and its own data — but you operate them from a single OpsIQ admin.
White-label the chat widget per client. Set per-site permissions for your team. When a client logs in, they see only their own analytics, tickets and conversations — yours stays clean.
Member context on every interaction.
Schools, course platforms and membership communities use OpsIQ to identify logged-in members on every page, route enrollment questions to the right department, and let admins safely run "extend John's subscription", "issue access pass for cohort 12" without poking the database.
WordPress connector plugs into membership plugins; the API lets you wire any custom LMS in under an hour.
OpsIQ works with any backend that speaks JSON.
The API and the connector pattern mean you can integrate OpsIQ with your custom platform, your internal CRM, your bespoke ERP or whatever stack you've built. We've seen people connect everything from print-on-demand systems to airline-booking back-ends.
REST API
HMAC-signed, idempotent, OpenAPI-described.
Webhook subscribe
POST anywhere when events fire.
Build a connector
Standard pattern. ~200 lines of PHP.
Start with what you already use.
Every connector ships with the platform. Pick the ones for your stack, plug in API keys, and your AI immediately understands your customers — no implementation services required.