Advanced Ticket System

A support desk that already knows the customer journey.

Departments, rich text replies, plain-text mode, emoji, attachments, priorities, internal notes, customer notifications and AI-ready context.

🏢

Create Billing, Technical, Sales or custom departments from /manage and route requests cleanly.

📝

Switch between rich text and plain text, add emoji, attach files and keep replies polished.

🔔

Customers and admins see unread ticket activity from the bell beside the theme icon.

🕵️

Admins can leave private notes without exposing them to customers.

📎

Allow screenshots, PDFs, logs and documents on new tickets and replies.

📊

Open, pending, answered, resolved and closed flows with priority and response tracking.

Launch smarter

Upgrade support from inbox chaos to a premium help desk.

Start with tracking and chat, then add safe AI actions, webhooks, tickets, surveys, analytics, and customer operations as your platform grows.