Active Now
Sessions seen inside your active-threshold window, counted live: the room, in real time.
📍 Visitor intelligence · live
Know who is on your site now.
Anonymous visitors, returning leads, signed-in customers, AI chat conversations and revenue events, all stitched into one intelligence layer per visitor. The dashboard tells you who is on your site right now, what they are trying to do, and which one is worth a personal touch.
Live who-is-here feedDOM session replay0–100 intent scoreConsent-aware capture
327 active right now
Anonymous → identified → scored
Live
327visitors active right now
Sub-secondevent ingestion, live feed
0–100composite intent score per visitor
Autoanonymous visits stitched to the customer
📡 Live feed · real-time presence
See every visitor on your site right now.
The Live feed refreshes in place, and three counters update on every pass: who is active now, how many look like threats, and how many are identified, logged-in customers. The current page each person is on changes the instant they navigate, so your team can jump on a hot lead while they are still on the page.
Live feedAuto-refresh 15s
Refresh15s · pause / resume
Threats
Bot and abuse signals (score ≥ 50) surfaced before they cost you, separated from real traffic.
Logged In
Anonymous traffic split from known, signed-in customers at a glance, so you act on the right person.
🔍 The record, the replay, the map
Every session, enriched and watchable.
Where the live feed is the present tense, these are the record: one searchable row per session, a frame-by-frame replay of exactly what they saw, and the geography behind every visit.
The sessions log
One enriched row per session: searchable, filterable, exportable.
Every session is enriched with page count, duration, bounce, device, browser, OS, traffic source, country/city and a threat score. Filter by source, device, country, threats-only, bounced-only, clients vs guests.
- Full-text search: across IP, email, city, country and browser, debounced.
- Every filter you need: source, device, country, clients-vs-guests, threats and bounced.
- Export or query: CSV of the full timeline, or hit it through the API.
Live
Session replay · DOM · privacy-safe
Watch the session back, frame by frame.
Click any session for the full-screen replay viewer: play, pause, scrub, run it at 1×–4×. A chapter sidebar jumps you to rage-clicks, form submissions, JS errors, chat opens and page changes. Replay reconstructs the actual DOM the visitor saw (not a screen recording) so it is light to store and pixel-accurate.
- Play / pause / scrub with 1×, 2× and 4× playback speeds and full-screen.
- Event chapters: rage-clicks, forms, errors, chat opens, page views.
- Masked by default. Honours
data-opsiq-mask/data-opsiq-blockon any element.
Live
Geography & traffic source
Where they are, and how they found you.
Country, city and ISP are resolved from IP (Cloudflare, Akamai, Fastly forwarding headers respected). Geo drives currency, language and support-hour logic; source attribution ties each visit back to Direct, Google Organic, Google Ads, Facebook, Instagram, X, LinkedIn or any referral.
- Country / city / ISP: top-countries chart and per-country detail table.
- Source mix: organic, paid, social and referral channels, mapped to each session.
- Spot the wrong traffic: regions you do not sell to, and abuse hot-spots.
Live
Identity resolution & intent
Anonymous today, known and scored tomorrow.
The moment a visitor signs in, OpsIQ stitches every prior anonymous session to that customer, across devices and weeks. A composite 0–100 intent score climbs as pricing visits, /demo views, chat questions and return cadence stack up, so your team always knows who is worth a personal touch. High-intent visitors surface a live AI next-step suggestion right on the dashboard: "likely comparing plans, offer onboarding help."
Composite signals: pricing & demo views, chat intent, return cadence, revenue events.
Re-identification. Every past anonymous visit linked the instant they sign in.
Live AI next-step: a suggested action for every high-intent visitor, on the dashboard.
3 → 1sessions merged to one identity
92intent score · high
Across devicessessions stitched to one customer
0–100composite intent, updated live
AI next-stepsuggested action per hot lead
🔥 Frustration, attention & journeys
The moments that explain the drop-off.
Beyond pageviews, OpsIQ auto-captures the behaviours that reveal intent and friction (rage-clicks, scroll depth, form submits and abandons, login pass/fail, chat opens and rotations), renders where every click lands, and draws the signup, login and purchase funnels for you.
Rage-click & behaviour signals
Three angry clicks is a flag, not a mystery.
When a visitor clicks the same element three or more times in quick succession, OpsIQ flags a rage-click, a textbook frustration signal. It becomes a chapter on the replay timeline and a row in the session log, so a broken button or a dead link surfaces itself instead of hiding in a support ticket.
- Rage-click: 3+ rapid clicks on one element flagged as frustration.
- Scroll depth: 25/50/75/100% milestones as timeline markers.
- Forms, logins, chat, resize: submit/abandon, login pass/fail, chat opens, rotations.
Live
Click heatmap
See where every click lands, page by page.
OpsIQ records the coordinates of every click and renders them as a per-page heatmap, so a hot zone over a non-clickable headline (or a cold dead-zone over your primary CTA) jumps out instantly. It is the design-decision layer on top of raw replay, with no separate Hotjar subscription required.
- Hot/cold density: click coordinates aggregated into a per-page overlay.
- Find wasted attention. Spot ignored CTAs without instrumenting a thing.
- Same masked capture. Privacy controls carry straight over from replay.
Live
Intent funnels & access control
Auto-detected journeys, zero integration.
OpsIQ recognises signup, login and purchase journeys automatically and draws the funnel for you: started → submitted → succeeded, with the conversion rate and exact drop-off at every step. Filter by type, status, time window or free-text; every journey carries a colour-coded status badge. And when a visitor turns abusive, one click bans every IP on the session.
- Visual funnel: per-step conversion and drop-off, zero integration.
- Status badges: started · submitted · succeeded · failed · abandoned.
- One-click IP ban. Blocks every IP seen on an abusive session.
Live
At a glance
Everything in the intelligence layer.
Real-time feed
Active-now, threats and logged-in counters refreshing in place every few seconds.
Sessions log
Enriched rows with pages, duration, bounce, device, source, geo and threat score.
Session replay
Scrubbable DOM replay with event chapters and input masking.
🛡️ Privacy, consent & isolation
Intelligence that respects consent and tenancy.
Capture is consent-aware out of the box and every site's data is fully isolated. You get the signal you need without the compliance headache.
Consent-aware capture
Wired to the OpsIQ cookie-consent product. Decline non-essential cookies and tracking falls back to session-only, IP-anonymised, with no cross-session linking, per category, enforced for real.
Per-site isolation
Every workspace is scoped by site key. One customer's visitors, sessions and replays never bleed into another's; filters, exports and the API are all tenant-scoped.
Retention you control
Set a retention window and old sessions, replays and logs are purged automatically. Visitors can self-serve delete from their account; 0 means keep forever.
⚖️ How it compares
One intelligence layer, not four tools.
Hotjar, FullStory and Plausible each do part of this well. OpsIQ stitches identity, intent, replay, geo and live AI together, and ties them to chat, tickets and revenue.
| Capability | OpsIQ | Hotjar | FullStory | Plausible |
|---|---|---|---|---|
| Live "who's here now" feed | ✓ Live | Limited | ✓ | Realtime count |
| Session replay (DOM, masked) | ✓ | ✓ | ✓ | — |
| Per-visitor identity stitching | ✓ Auto | Add-on | ✓ | — |
| Composite AI intent score | ✓ | — | Signals | — |
| Geo + traffic-source detail | ✓ | Basic | ✓ | ✓ |
| Built-in chat & tickets | ✓ | — | — | — |
| Revenue attribution | ✓ | — | — | Goals |
| Consent-aware, privacy-first | ✓ | Configurable | Configurable | ✓ Cookieless |
Comparison reflects typical product positioning at time of writing; competitor capabilities vary by plan and change over time. Plausible is privacy-first analytics and deliberately omits replay/identity: different by design, not deficient.
Full feature list
Everything in Visitor Intelligence.
Every capability, grouped. ★ marks a stand-out.
| Feature | What it does |
|---|---|
| Real-time presence | |
| Live Visitor Feed ★ | See every visitor on your site right now: sessions, threat, logged-in, auto-refresh. |
| Active-Now Counter | Real-time count of who is browsing inside the active window. |
| Auto-Refresh Live Feed NEW | 15s refresh with pause / resume and a live countdown. |
| Page Change Highlighting NEW | The current page updates the instant a visitor navigates. |
| Security & risk | |
| Threat Score Indicator ★ | 0–100 bot and abuse signals surfaced before they cost you. |
| IP Ban / Block NEW | Ban every IP seen on an abusive session in one click. |
| Identity & resolution | |
| Logged-In Identification ★ | Anonymous traffic separated from known, signed-in customers. |
| Identity Stitching ★ | Sign-in links every prior anonymous session across devices and weeks. |
| Session management | |
| Session Log | One enriched row per session: pages, duration, bounce, threat, geo, device. |
| Full-Text Search | Search across IP, email, city, country and browser, debounced. |
| Session Filtering | Filter by source, device, country, threats-only, bounced-only, client vs guest. |
| Pagination Support NEW | Browse 25 / 50 / 100 sessions per page. |
| CSV Export | Export the full session timeline to CSV, or query it via the API. |
| Playback & analysis | |
| Session Replay ★ | Frame-by-frame DOM reconstruction of exactly what the visitor saw, masked. |
| Playback Controls | Play, pause and scrub at 1× / 2× / 4×, with full-screen. |
| Event Timeline & Chapters ★ | Jump straight to rage-clicks, forms, errors, chat opens and page changes. |
| Rage-Click Detection ★ NEW | 3+ rapid clicks on the same element auto-flagged as frustration. |
| Click Heatmap ★ NEW | Per-page click-coordinate visualisation as a hot / cold overlay. |
| Scroll Depth Tracking NEW | 25/50/75/100% milestones placed on the timeline. |
| Form Interaction Detection NEW | Auto-detect form submissions and abandons as events. |
| Login Success / Failure NEW | Login attempts and failures stamped onto the timeline. |
| Chat Interaction Events NEW | Chat-widget opens captured as journey events. |
| Viewport Resize Tracking NEW | Rotations and resizes captured for responsive debugging. |
| Privacy & compliance | |
| Input Masking ★ | Inputs masked by default; honours mask / block attributes on any element. |
| Consent-Aware Capture | Decline cookies → session-only, IP-anonymised mode. |
| Per-Site Isolation | Site-key scoped, so one customer's data never bleeds into another's. |
| Retention Management | Set a window and old sessions auto-purge; 0 means keep forever. |
| Self-Serve Privacy Delete NEW | Visitors delete their own captured data from their account. |
| Intent & lead scoring | |
| Composite Intent Score ★ | Live 0–100 score from pricing, demo, chat, cadence and revenue. |
| Intent Signal Stack ★ NEW | See the individual signals stacking into the final score. |
| AI Next-Step Suggestion ★ | A live next-step suggestion for every high-intent visitor. |
| Intent Funnel Tracking ★ | Auto-detected signup / login / purchase journeys, zero integration. |
| Intent Funnel Visualisation NEW | Visual funnel with per-step conversion and drop-off. |
| Intent Funnel Filtering NEW | Filter funnels by type, status, time window and free-text search. |
| Journey Status Badges NEW | Started / submitted / succeeded / failed / abandoned, colour-coded. |
| Geo & attribution | |
| Geo Intelligence | Country, city and ISP resolved from IP behind any reverse proxy. |
| Top Countries Chart | Bar and doughnut top-10 with share percentages. |
| Country Detail Table | Searchable, paginated per-country breakdown. |
| Traffic Source Attribution | Direct, organic, ads, social and referral mapped to each session. |
| Source Mix Reporting NEW | Visualise the channel distribution across all traffic. |
| Attributes & segmentation | |
| Device & Browser Detection | Type, browser and OS detected and filterable. |
| IP Address Tracking NEW | Current and historical IPs with a change count. |
| New vs Returning Visitors NEW | Badges plus a new-only filter. |
| Session metrics & conversion | |
| Per-Session Page Count NEW | Pages viewed per session. |
| Session Duration NEW | First-to-last view, formatted. |
| Bounce Detection NEW | Single-page sessions flagged, with a bounced-only filter. |
| Per-Visitor Journey Timeline ★ | Every page, session, event, chat and conversion in one thread. |
| Revenue Attribution ★ | Link a conversion to the journey, with order ref, price and items. |
| Integration & data management | |
| SPA Support NEW | A window.opsiq.pageview() hook for single-page apps. |
| Reverse Proxy Header Support NEW | Cloudflare, Akamai, Fastly and standard forwarding headers respected. |
| Session Record Clearing NEW | Admin clear of all replay records for a site, with confirm. |
| Funnel Event Clearing NEW | Clear funnel events while keeping order / revenue records. |
FAQ
Visitor questions, answered.
Everything teams ask before they switch on tracking: proxies, exports, SPAs, replay storage, consent and isolation.
Yes. We read the
CF-Connecting-IP header for accurate visitor IPs. Same for Akamai, Fastly, and any reverse proxy that sets standard forwarding headers.Yes, CSV export with the full session timeline. Or query the API for programmatic access.
Yes. The widget exposes a
window.opsiq.pageview() hook for SPAs that don't do full page loads.Replay reconstructs the DOM the visitor saw rather than recording video, so it's lightweight and pixel-accurate. All inputs are masked by default, and you can mark any element
data-opsiq-mask or data-opsiq-block to keep it out of the recording.Capture falls back to session-only, IP-anonymised mode with no persistent identifier and no cross-session linking. It is wired to the OpsIQ cookie-consent product, so per-category consent is enforced for real; analytics-off truly stops capture.
It's a composite 0–100 score combining pricing and demo page views, chat questions, return cadence and revenue events, updated live. High-intent visitors also surface an AI next-step suggestion on the dashboard.
The instant they sign in on any page that exposes the OpsIQ widget. The widget reads
window.opsiqConfig.user and links every prior anonymous session to that customer, across devices and weeks.Yes. Every workspace is scoped by site key. Visitors, sessions, replays, filters, exports and the API are all strictly tenant-scoped, so data never bleeds between sites.