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Customers

The teams who chose OpsIQ over five separate tools.

From a one-person SaaS to multi-site agencies and full-service hosting providers — the same operating layer, shaped to the work each team actually does.

3.2xfaster average ticket resolution
74%of conversations handled by AI
$1,200+monthly tool savings per team
14 daysaverage time to first ROI
Hear from operators

What teams say after switching their support stack to OpsIQ.

"The chat AI handles 70% of our hosting tickets before they hit a human. The 30% that escalate arrive with the customer's whole history attached. We've cut average resolution from 6 hours to under 90 minutes."
A
Amaka O.
Customer success lead · Hosting provider
"I run a small SaaS solo. OpsIQ replaced four tools and gave me an AI that actually knows my customers. The action contracts are the only AI integration I've ever trusted with my Stripe account."
M
Marcus L.
Indie founder · B2B SaaS
"The fact that we can see the exact prompt the AI received and the exact response it gave — every turn, every customer — is what got our compliance team to sign off. No magic. Just operations."
K
Kemi A.
Head of operations · Agency · 30+ client sites
"We switched off three SaaS subscriptions in the first month — the chat tool, the help-desk, the analytics tool — and our team actually likes the new workspace better than the old vendors. That basically never happens."
D
David R.
CTO · eCommerce store
"Building a connector for our internal portal took an afternoon. Now the admin AI can run the same operations our team has been doing manually for three years — with full audit logs."
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Priya S.
Engineering lead · Membership platform
"The widget loads on a 3G phone in under a second. Our customers in low-bandwidth markets actually use it, which they didn't with our previous chat tool."
T
Tunde B.
Founder · Local-language SaaS
Case studies

Three teams, three results.

Hosting · 2,400 customers

From 6h to 90min average resolution.

A West-African hosting provider connected OpsIQ to their WHMCS install. The chat AI now answers DNS, billing and renewal questions automatically; tickets that escalate carry the customer's full account context. First-reply time fell 70% in the first three weeks.

  • Replaced 3 tools — chat, help-desk, analytics
  • WHMCS connector for live billing context
  • Action contracts for safe billing operations
SaaS · 200 customers

One founder. Four tools replaced.

An indie B2B SaaS founder ran the entire support stack solo on Intercom + Stripe Sigma + Plausible + a Notion ticket board. Switched everything to OpsIQ. Stripe connector handles billing context, the AI answers from the knowledge base, and trial-to-paid conversion went from 18% to 27%.

  • $280/mo SaaS spend cut to $29
  • 9× more onboarding chats answered automatically
  • Trial conversion +9 percentage points
Agency · 30+ client sites

One workspace, every client.

A digital agency moved 30+ client websites under one OpsIQ admin using Remote Sites. Each client got a white-label widget; the agency team operates them all from one inbox with per-site permissions. Onboarding time for a new client site dropped from a week to 90 minutes.

  • Per-site widget themes & settings
  • Per-team permissions & client portal access
  • One bill, one billing relationship
Trusted across stacks

Connected to the platforms teams already run.

WHMCS STRIPE PAYSTACK SHOPIFY WOOCOMMERCE BIGCOMMERCE MAGENTO WORDPRESS OPENCART PRESTASHOP
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Get the operating layer your customers can feel.

Most teams hit their first measurable result within two weeks of installing OpsIQ. There's no implementation services contract — just sign up, plug in your connectors, and start operating.

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