Webhook endpoints
Send important events to your platform, CRM, billing tool or custom backend.
Webhooks & Actions
Make OpsIQ interact with your application through AI-aware triggers.
Developers can connect websites, SaaS platforms and internal tools with secure triggers, webhooks, action definitions, payloads and approval workflows.
Action definitions
Define what actions exist, what fields they need and when AI may suggest them.
Secure execution
Use HMAC signatures, permissions, confirmations and logs for safer automation.
AI-aware routing
Let OpsIQ understand user intent and choose the right action or workflow.
Payload builder
Shape event payloads for leads, tickets, chat, surveys, accounts and notifications.
Developer testing
Test triggers, inspect responses and refine action prompts before production.
Developer flow
Teach OpsIQ what your platform can do.
Create triggers, describe actions, add secure endpoints, define required fields, then let AI prepare the right action for staff approval.
trigger: ticket.created
condition: priority = high
action: notify_manager
security: hmac + role approval
condition: priority = high
action: notify_manager
security: hmac + role approval
Example payload
{
"event": "lead.scored",
"visitor_id": "v_8931",
"score": 91,
"intent": "pricing + chat",
"next_action": "sales_followup"
}
"event": "lead.scored",
"visitor_id": "v_8931",
"score": 91,
"intent": "pricing + chat",
"next_action": "sales_followup"
}
Launch smarter
Make this part of your OpsIQ workspace.
Connect the feature with tracking, notifications, webhooks, tickets, and your team workflows.