Public roadmap

What we are building next.

A live snapshot of what is shipped, what is in active development, and what is on the horizon. We update this page when something moves — not on a marketing schedule.

Suggest a feature See it in production

Updated when work movesCloud & self-hostedShaped by operators

Live

How work moves

Idea to shipped, out in the open.

Every feature travels the same pipeline — suggested by an operator, picked up into build, then shipped to every workspace at once. No private beta tiers, no "enterprise-only" gates on the core platform.

Suggested straight from your account portal or by email — real requests, ranked by demand.

In build with a visible status — this page updates when something moves, not on a schedule.

Shipped to cloud and self-hosted alike — the same release for everyone.

Live

✓ Shipped this quarter12

Connector pattern v2

Universal connector contract: identity, context, actions, subscribers and webhooks.

platform

Action contracts & confirmation cards

AI cannot invent operations. Every write goes through a contract.

ai-safety

AI History (owner-only)

Full prompt + response audit per turn, exportable as CSV.

trust

Promotion Studio

Canva-class popup/banner editor — 20+ blocks, targeting, A/B auto-winner, native lead capture.

promotions

Site Intelligence (SEO)

Multi-engine crawler, audits and emailed reports per workspace and per client.

seo

Cookie-consent platform

20+ banner designs, per-category enforcement that genuinely stops capture.

privacy

Native ticketing + SLA

Audit log, business-hours SLA, load/skill routing and duplicate suggestion on create.

tickets

CSAT email surveys

Post-resolution star survey emailed to customers, opt-in, token-secured landing.

surveys

Async AI replies

Queue + worker so the LLM call never holds a web worker — built for cloud scale.

SaaS connector + BillingMirror

invoice.paid → conversions, dashboard "New Sales / Renewals Today".

billing

Cookieless cloud-tenant resolver

Public widget & beacon resolve tenant from site_key without cross-site cookies.

cloud

Premium marketing site

Live SMIL 3D stages, bento layouts, mobile drawer, light/dark themed.

design

⚙ In progress7

AI-first CRM agents

Steward, Prospector, Retention & Analyst agents behind a Trust Dial — sourced & reversible.

crm

Managed embeddings

Per-workspace vector index so the chat AI answers from your own docs.

SOC 2 Type II

Control implementation complete; audit in flight.

compliance

Native iOS & Android admin app

For admins on the go — chat inbox, action approvals, alerts.

mobile

Voice-mode AI

Talk to OpsIQ via voice for hands-free admin operations.

Salesforce connector

Bidirectional sync of contacts, opportunities and ticket context.

connector

Partner program (public)

Agency tier, revenue share, white-label widget portal.

go-to-market

🌅 On the horizon8

Workflow builder (visual)

Drag-drop flows that combine triggers, AI prompts, actions and human steps.

automation

Multi-language AI

Native voice in French, Yoruba, Hausa, Arabic, Swahili and Portuguese.

i18n

Embedded analytics SDK

Drop OpsIQ analytics charts inside your own product without iframes.

embedded

Vector knowledge base

Per-workspace vector index for the chat AI to reference your docs.

HubSpot connector

Sync contacts & deals; let admin AI run sales-stage actions.