Does OpsIQ use CRM data to train third-party AI models?

No, OpsIQ does not use customer CRM data to train third-party foundation models. While AI can utilize authorized live CRM context for reasoning, drafting, scoring, or assistance during a request, this is distinct from contributing customer records to a provider's general training corpus. Additionally, customers have the option to choose supported Bring Your Own Key (BYOK) or self-hosted model strategies.

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