How many ticket departments can each plan have?

Ticket Department Limits by Plan

The published limits for ticket departments based on each plan are as follows:

• Starter: 2 departments
• Launch: 3 departments
• Growth: 10 departments
• Business: 25 departments
• Scale: 75 departments
• Enterprise: Unlimited departments

Departments can drive routing, ownership, service level agreements (SLA), notifications, and permissions. Therefore, they should represent meaningful operating boundaries.

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