What AI usage can the Account dashboard categorize?

Managed AI reporting can categorize consumption based on the OpsIQ features utilized. This includes areas such as:

• Customer chat AI
• Admin AI
• Ask OpsIQ
• Writing assistance
• Inbox assistance
• Triage and summaries
• Automated replies
• Analytics
• Knowledge
• Site intelligence
• Security
• Translation
• Classification
• Studio assistance

The exact categories displayed will depend on the features that your workspace actually uses.

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