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OpsIQ
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Features
OpsIQ platform
Choose the surface you want to improve.
Every feature shares one customer timeline, one AI memory, and one operations layer.
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AI-First CRM
Pipeline, four AI agents, deal coaching, forecasting and a Trust Dial.
AI-First CRM
Pipeline, four AI agents, deal coaching, forecasting and a Trust Dial.
PeopleOS HR
Recruiting, onboarding, time and leave, payroll reconciliation, performance and an employee portal, with AI a person can always overrule.
PeopleOS HR
Recruiting, onboarding, time and leave, payroll reconciliation, performance and an employee portal, with AI a person can always overrule.
Client Chat AI
Customer-facing AI chat, handoff, identity, knowledge, and support flows.
Client Chat AI
Customer-facing AI chat, handoff, identity, knowledge, and support flows.
Commerce & Storefront
A native online store, selling through chat and social channels, payments, store connectors and the developer contract.
Commerce & Storefront
A native online store, selling through chat and social channels, payments, store connectors and the developer contract.
Promotion Studio
Pop-ups, bars and campaigns, visual builder, targeting, A/B, lead capture.
Promotion Studio
Pop-ups, bars and campaigns, visual builder, targeting, A/B, lead capture.
Site Intelligence
Crawls, rank tracking, backlinks, competitors and an AI SEO analyst.
Site Intelligence
Crawls, rank tracking, backlinks, competitors and an AI SEO analyst.
Admin AI Chat
AI command center for teams, decisions, and safe admin actions.
Admin AI Chat
AI command center for teams, decisions, and safe admin actions.
Surveys & CSAT
CSAT, NPS and feedback intelligence, post-resolution prompts, AI analysis and detractor recovery.
Surveys & CSAT
CSAT, NPS and feedback intelligence, post-resolution prompts, AI analysis and detractor recovery.
Team Performance
Real-time workload, SLA, CSAT, coaching evidence, recognition and governed rewards.
Team Performance
Real-time workload, SLA, CSAT, coaching evidence, recognition and governed rewards.
Ticket System
Tickets, SLA, routing, the Inbox Copilot, and the customer portal your customers submit from.
Ticket System
Tickets, SLA, routing, the Inbox Copilot, and the customer portal your customers submit from.
Knowledge Base
Governed articles, a multilingual Help Center, search, AI grounding and content-gap insight.
Knowledge Base
Governed articles, a multilingual Help Center, search, AI grounding and content-gap insight.
AI Analytics
Visitor intelligence, live sessions, geography, leads, and conversion insight.
AI Analytics
Visitor intelligence, live sessions, geography, leads, and conversion insight.
Consent & GDPR
Cookie-consent studio that enforces, plus a consent ledger and DSAR.
Consent & GDPR
Cookie-consent studio that enforces, plus a consent ledger and DSAR.
OpsIQ Writing
AI replies, ticket drafts, article writing, announcements, and support content.
OpsIQ Writing
AI replies, ticket drafts, article writing, announcements, and support content.
Webhooks & Actions
Triggers, action endpoints, HMAC signing, and developer automation.
Webhooks & Actions
Triggers, action endpoints, HMAC signing, and developer automation.
Email Channel
Inbox-to-ticket, AI email replies, transactional + broadcast, SPF/DKIM.
Email Channel
Inbox-to-ticket, AI email replies, transactional + broadcast, SPF/DKIM.
Security
2FA, OIDC SSO, SCIM, blocking, audit and safe access.
Security
2FA, OIDC SSO, SCIM, blocking, audit and safe access.
Remote Sites
Connect websites and platforms into one OpsIQ intelligence workspace.
Remote Sites
Connect websites and platforms into one OpsIQ intelligence workspace.
Integrations
WHMCS, Stripe, Shopify, WordPress, Slack, Zendesk, webhooks and custom connectors.
Integrations
WHMCS, Stripe, Shopify, WordPress, Slack, Zendesk, webhooks and custom connectors.
Solutions
Pricing
Developers
Support
Help & support
How can we help?
Find an answer, follow your tickets or reach the team.
Help Center
Knowledgebase
Search answers and step-by-step guides.
Tickets
Follow and reply to your requests.
Open Ticket
Tell the team what you need.
Contact us
Talk to sales or the OpsIQ team.
Announcements
Product news and service updates.
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Home
Public overview
Pricing
Plans and value
Support
Knowledgebase
Search answers and step-by-step guides.
Tickets
Follow and reply to your requests.
Open Ticket
Tell the team what you need.
Contact us
Talk to sales or the OpsIQ team.
Announcements
Product news and service updates.
Product surfaces
All features
AI-First CRM
PeopleOS HR
Client Chat AI
Commerce & Storefront
Promotion Studio
Site Intelligence
Admin AI Chat
Surveys & CSAT
Team Performance
Ticket System
Knowledge Base
AI Analytics
Consent & GDPR
OpsIQ Writing
Webhooks & Actions
Email Channel
Security
Remote Sites
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Customer stories
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טוען את מרכז העזרה
ביצועי צוות
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גלו
אנליטיקה
14
08.2026
האם OpsIQ תומך בניתוח ביצועי צוות?
כן, OpsIQ תומך בניתוח ביצועי צוות דרך יכולותיו ברמה גבוהה יותר. הוא יכול לחבר תוצאות תמיכה שונות, כולל פעילות, שביעות רצון לקוחות (CSAT), עומס עבודה, ומדדים תפעוליים אחרים. הפלטפורמה הרחבה יותר גם מתארת ניקוד צוות…
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