260 results for "account"
Create account — OpsIQ
Create your OpsIQ account and start your free trial. Create your AI operations workspace in minutes. Step 1 of 6: Create Your Account Tell us who will own this workspace: First name Last name Work email Password Confirm…
What profile information can OpsIQ store for a customer account?
Profile Information Stored for a Customer Account The account FAQ describes various fields that OpsIQ can store for a customer account. These fields include: Legal/company name Phone number Billing address City State or…
Are account operations protected from accidental cross-site submissions?
Sensitive customer actions are submitted through protected account forms rather than relying solely on a browser-visible button. If your account rejects an old or invalid request, please reload the official account page…
Can I search inside my OpsIQ account?
Yes, you can search within your OpsIQ account. The account interface includes a search feature that allows you to quickly find common destinations such as: Billing Invoices Security Sessions Downloads Domains Wallet…
Why do I see different account menu items from another customer?
Account navigation is both entitlement- and configuration-aware. Features such as Self-Hosted downloads, wallet funding, Support Portal access, Marketplace tools, or certain product actions only appear when they are…
Can I see my account's download and security signals in one place?
Activity provides a broad account event history and summary signals, while Security and Sessions offer more focused security information. Use all three when investigating an unfamiliar download, sign-in, or account…
What is the Account Activity page?
The Account Activity page serves as the customer audit trail for important account events. It includes various types of activity such as account, billing, product, download, and security events. Each entry provides…
What appears in OpsIQ account Notifications?
Notifications in your OpsIQ account can include various updates related to billing, support, security, products, or account changes. Each notification may contain a link that directs you to the relevant customer action…
Can I change the language of my OpsIQ account?
Yes, you can change the language of your OpsIQ account when multiple locales are enabled. The Preferences section lists the available account languages and stores your selection for the account interface and supported…
How do I change the appearance of my OpsIQ account?
The Preferences section allows you to choose the theme for your OpsIQ account. The available options include: Premium Dark Appearance Premium Light Appearance System Option - This option follows the device or browser…
What is the OpsIQ Account area?
The OpsIQ Account area is the customer control center for managing your OpsIQ relationship. It consolidates various features including your products, Cloud workspaces, Self-Hosted licenses, billing, invoices, receipts…
Which account page should I use for a billing problem?
If you are experiencing a billing problem, start by checking the following account pages: Invoices for a specific bill or payment Plan & Billing for subscription or plan status Transactions for financial activity Wallet…
Why did an account form say the security token expired?
Sensitive account forms use request-protection checks. If a form is left open for an extended period or if the session changes, the old submission may be rejected instead of being accepted with outdated authorization…
Why is an account action missing or disabled?
Account actions are state-aware. A control may be unavailable for several reasons: The product type does not support the action. Your order is not active. Payment is pending. The workspace is still provisioning. A…
What happens when I sign out of my OpsIQ account?
Signing out of your OpsIQ account ends the authenticated customer portal session and clears the persistent customer sign-in state used by the account portal. It is important to note that an OpsIQ Cloud workspace can…
Can I clear account notifications?
Yes, you can clear read notifications or, with confirmation, clear all account notifications. Clearing them removes the notification items from the notification view but does not erase the underlying business or support…
Can a downgrade create account credit?
Yes, a downgrade can create account credit if the plan-change calculation determines that there is unused value to be credited. The account can apply the resulting value to wallet or account credit instead of issuing a…
Are OpsIQ prices fixed in the account training information?
No, OpsIQ prices are not fixed. Plans, prices, currencies, add-on charges, token-pack prices, discounts, and negotiated contract rates can vary based on the product, plan, account, or commercial configuration. Always…
How do I change my account timezone?
To change your account timezone, open Preferences and select your preferred timezone. The timezone is important as it is used by the account experience to present time-based information. Choosing the correct timezone…
How do I change my OpsIQ account password?
How to Change Your OpsIQ Account Password To change your OpsIQ account password, follow these steps: Navigate to the password section in Manage Profile. Provide your current password. Enter a new password that is at…