27 results for "authentication"
Does OpsIQ support two-factor authentication?
Yes, OpsIQ supports TOTP two-factor authentication (2FA) that is compatible with authenticator apps such as Google Authenticator, 1Password, and Authy. Additionally, recovery codes are provided. Organizations are…
Does OpsIQ support two-factor authentication for customer accounts?
Yes, OpsIQ supports two-factor authentication (2FA) for customer accounts. The customer Security page allows for time-based one-time password (TOTP) two-factor authentication. You can enroll using Google Authenticator…
How do I disable two-factor authentication?
To disable two-factor authentication (2FA), navigate to the Security page. You will need to prove control by using a valid current authenticator code or an unused recovery code. This process ensures that someone who…
Signed Webhooks & API Actions for Automation · OpsIQ
Signed Webhooks & API Actions for Automation — OpsIQ OpsIQ offers a robust solution for automating workflows through signed webhooks and API actions. With features like HMAC-signed webhooks, verified inbound events, and…
OpsIQ Documentation & Developer Docs · OpsIQ
OpsIQ Documentation & Developer Docs Overview OpsIQ provides comprehensive documentation for users to effectively set up, operate, and extend its platform. This includes guidance on various functionalities such as AI…
AI Email Channel: Shared Inbox, CRM Replies & Delivery · OpsIQ
AI Email Channel: Shared Inbox, CRM Replies & Delivery — OpsIQ Transform your support email into an intelligent shared inbox with OpsIQ. This platform allows you to route support emails into native tickets, manage…
How does the OpsIQ Connector Builder work?
The Connector Builder uses six guided stages: Identity, Authentication, Connection Test, Actions, Triggers, and Review. Builders can start from OpenAPI, Postman, cURL, or a selected profile. Authentication options…
Data Processing Addendum · OpsIQ
Data Processing Addendum — OpsIQ Overview This Data Processing Addendum (DPA) outlines the terms under which OpsIQ processes personal data on behalf of its customers. It details the roles, documented instructions…
Acceptable Use Policy · OpsIQ
Acceptable Use Policy — OpsIQ Overview The Acceptable Use Policy (AUP) for OpsIQ outlines the rules that ensure the platform remains safe, lawful, and reliable for all users. This policy applies to all uses of OpsIQ…
Compliance · OpsIQ
Compliance — OpsIQ OpsIQ is committed to data protection, security, AI governance, and regulatory readiness. Our approach ensures compliance that can be verified, with a focus on security by design, privacy alignment…
Developer API, Webhooks & Connector Builder · OpsIQ
Developer API, Webhooks & Connector Builder — OpsIQ OpsIQ offers a robust platform for building governed integrations through its Developer API, Webhooks, and Connector Builder. This enables developers to create…
Integrations, API & Connector Builder · OpsIQ
Integrations, API & Connector Builder — OpsIQ OpsIQ offers a robust platform for integrating various systems through governed packages, APIs, and signed webhooks. Users can also build, publish, and sell connectors via…
Enterprise Security & Trust: Identity, Code, Data, AI and Audit · OpsIQ
Enterprise Security & Trust: Identity, Code, Data, AI and Audit — OpsIQ In today's digital landscape, enterprise security must encompass a comprehensive approach that extends beyond mere login credentials. OpsIQ…
What are OpsIQ 2FA recovery codes?
Recovery codes are emergency sign-in or verification codes generated when you enable two-factor authentication (2FA). Each recovery code is designed to work only once, so a used code should not be expected to work…
What information is excluded from my account data export?
The customer data export is not intended to disclose authentication secrets. Sensitive security material, such as password hashes, password-reset or email-verification secrets, two-factor secrets, and recovery-code…
Can I temporarily disable an API token without deleting it?
Yes, API Tokens support disabling and later re-enabling a token. You can disable a token when an integration should temporarily stop using it. Please remember that the connected integration will fail authentication…
How do I enable 2FA on my OpsIQ account?
How to Enable 2FA on Your OpsIQ Account To enable two-factor authentication (2FA) on your OpsIQ account, follow these steps: Open the Security & 2FA section in your account settings. Start the setup process for 2FA. Add…
Can OpsIQ connect to a custom backend?
Yes, OpsIQ can connect to a custom backend. A custom backend can utilize the General API, webhooks, Connector Builder, or explicit AI Action endpoints. The architecture should expose only the identity, context, events…
Does OpsIQ support REST and GraphQL integrations?
Yes, OpsIQ supports integrations through standard REST or GraphQL-style APIs. The connector model focuses on the capabilities that the external system exposes. Authentication methods include: Bearer API key Basic OAuth…
Can I build my own integration for OpsIQ?
Yes, you can build your own integration for OpsIQ using the Connector Builder. This tool allows you to define identity, authentication, tests, actions, triggers, and review metadata. You can start your integration from…