tawk.to
Free live chat with paid add-ons
OpsIQ
AI front office: chat, WhatsApp, tickets, CRM and help center in one place
OpsIQ vs tawk.to.
tawk.to gives away live chat, a knowledge base and ticketing for free and sells add-ons such as AI Assist and branding removal. OpsIQ puts website chat, WhatsApp, Instagram and Facebook, tickets, a help center and a CRM in one workspace, prices it per workspace instead of per seat, and bills AI by the tokens used.
How tawk.to and OpsIQ charge.
| tawk.to | OpsIQ | |
|---|---|---|
| Entry price | From $29 per month | Launch $15 per workspace per month, 3 seats included |
| How the price grows | Per workspace, with seat caps per tier | Per workspace: seats are included in the plan |
| Free plan | Yes: live chat, knowledge base and ticketing free, unlimited agents | Yes: Starter, 2 seats included |
| AI pricing | AI Assist add-on from $29 a month, with a free tier for low chat volume | Per token used, from a prepaid wallet at your plan's rate, or bring your own AI key |
| Where it runs | Vendor cloud | Cloud, or self-hosted on your own server |
All tawk.to plans we compared
- Free with AI Assist: $29 per month · AI Assist from $29 a month; the "Powered by tawk.to" branding stays
- AI Assist and no branding: $58 per month · AI Assist from $29 plus branding removal at $29 a month
What you get with each.
| Capability | tawk.to | OpsIQ | Note |
|---|---|---|---|
| Live chat on your website | ✓ | ✓ | |
| AI that answers from your own contenttawk.to: AI Assist add-on | Paid add-on | ✓ | tawk.to: AI Assist add-on |
| Knowledge base | ✓ | ✓ | |
| Ticketing | ✓ | ✓ | |
| Built-in online store that sells through chat | — | ✓ | |
| HR: staff records, leave and recruitingPeopleOS HR | — | ✓ | PeopleOS HR |
| Surveys and NPS | — | ✓ | |
| Self-hosted on your own serverBusiness plan and above | — | ✓ | Business plan and above |
Where tawk.to is strong: Free forever live chat with unlimited agents, plus a free knowledge base and ticketing.
What would your team pay?
Pick your team size and how many conversations the AI answers a month. We take the cheapest paid plan on each side that fits your team; free plans are compared above.
tawk.to
- Plan
- AI
- Total a month
OpsIQ
- Plan
- AI
- Total a month
Estimate from list prices before taxes and discounts: OpsIQ at monthly billing, tawk.to as its pricing page shows them (often billed yearly, which is cheaper). tawk.to prices checked on 15 October 2026.
Moving from tawk.to, step by step.
Run OpsIQ next to tawk.to until you trust it. Nothing has to move on day one.
- Create your workspace. Start on the free plan, no card needed.
- Bring your contacts. Export them from tawk.to as a CSV file and use Import in OpsIQ Contacts. Duplicates are matched by email. Coming from a CRM? The CRM Import connector copies contacts, companies and deals from ten major CRMs.
- Teach the AI. Import your existing help articles or let OpsIQ crawl your website, so the AI answers from your own content from the first chat.
- Install the chat widget. Paste one line of code, or use the WordPress, WooCommerce, Shopify or WHMCS connector.
- Connect your channels. Add WhatsApp, Instagram, Facebook and email to the same inbox, then switch off the old tool when your team is ready.
OpsIQ or tawk.to?
Sources and fairness. tawk.to figures checked on 15 October 2026. Source. Competitor names and trademarks belong to their owners; OpsIQ is not affiliated with or endorsed by them. Prices change, so check the vendor's site before you decide. All comparisons