Acceptable Use Policy — OpsIQ
Overview The Acceptable Use Policy (AUP) for OpsIQ outlines the rules that ensure the platform remains safe, lawful, and reliable for all users. This policy applies to all uses of OpsIQ, whether through the Cloud or…
Does OpsIQ support Google Consent Mode v2?
Yes, OpsIQ supports Google Consent Mode v2 alongside its own category enforcement. Third-party tags can remain dormant until the relevant permission is granted, while the consent state is communicated to supported…
Compliance — OpsIQ
OpsIQ is committed to data protection, security, AI governance, and regulatory readiness. Our approach ensures compliance that can be verified, with a focus on security by design, privacy alignment, and governed AI. We…
What does the OpsIQ Acceptable Use Policy prohibit?
OpsIQ prohibits the following activities: Unlawful or rights-infringing activity Malware Sexual exploitation material Hateful or violent incitement Harassment Self-harm facilitation Terrorism or weapons abuse Fraud and…
Terms of Service — OpsIQ
Effective Date: August 7, 2026 Version: 2026.08 Governing Law: Nigeria (Lagos) --- 1. Agreement & Acceptance By using OpsIQ, you accept these Terms. If you do not agree, do not use the Service. 2. Definitions Key terms…
Cookie Policy — OpsIQ
Effective Date: August 7, 2026 Version: 2026.08 Reviewed by: OpsIQ Security Overview This Cookie Policy explains how OpsIQ uses cookies and similar technologies on our website and the OpsIQ widget on customer sites. It…
What is OpsIQ Consent & GDPR?
OpsIQ includes a consent management layer that controls whether categories of data collection and third-party tags can run. It offers more than 20 layouts across bars, cards, sheets, and modals, along with configurable…
Privacy Policy — OpsIQ
Effective Date: August 7, 2026 Version: 2026.08 Reviewed by: OpsIQ Security Reading Time: ~9 min --- Overview OpsIQ, a product of Nabtech Digitalnet Limited, is committed to protecting the privacy of our customers…
What happens if I delete my OpsIQ account or data?
OpsIQ supports privacy export and deletion workflows. However, deletion is subject to legal, billing, fraud prevention, security, backup, and audit retention requirements. Some auditable facts may remain even after a…
Can I change my cookie preferences after accepting?
Yes, OpsIQ's consent system allows visitors to reopen their preferences and change their stored choices. Withdrawal of consent applies to future data collection, with relevant non-essential storage disabled or cleared…
Data Processing Addendum — OpsIQ
Overview This Data Processing Addendum (DPA) outlines the terms under which OpsIQ processes personal data on behalf of its customers. It details the roles, documented instructions, security measures, sub-processors…
Does OpsIQ sell personal information?
OpsIQ's privacy and cookie materials state that it does not sell personal information or use cookies to build advertising profiles across unrelated sites. Customers can enable third-party marketing or analytics…
What happens to the processor role in a pure Self-Hosted deployment?
The Data Processing Agreement (DPA) explains that in a pure Self-Hosted arrangement, OpsIQ can act primarily as a software licensor rather than processing the customer's end-user data itself. Customer-selected external…
What is the OpsIQ Data Processing Addendum?
The Data Processing Addendum (DPA) defines the data protection roles and processing terms between the customer and OpsIQ. In the standard cloud model, the customer acts as the controller for its end-user data, while…
Can OpsIQ manage consent for third-party scripts?
Yes, OpsIQ can manage consent for third-party scripts. Third-party tags can be assigned to consent categories and kept dormant until permission is granted. Businesses should take the following steps: Inventory every…
Is OpsIQ GDPR compliant?
OpsIQ states that its program is aligned with GDPR and UK GDPR obligations. It provides a Data Processing Agreement (DPA), transfer mechanisms, privacy-rights workflows, consent controls, subprocessor information…
Does OpsIQ support CCPA and CPRA requirements?
OpsIQ supports the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) service-provider obligations where applicable. This includes provisions for privacy rights, restrictions on use…
Can OpsIQ consent behavior vary by country or region?
Yes, OpsIQ describes geo-aware consent behavior that allows the consent mode, language, and presentation to respond to the user's region. Geo-detection serves as a routing aid rather than a substitute for legal…
Does OpsIQ honor Global Privacy Control or Do Not Track?
The cookie policy describes the best-effort treatment of Global Privacy Control and Do Not Track signals as opt-out signals for non-essential or marketing behavior where applicable. Browser support and laws vary, so the…
What privacy rights can an OpsIQ user exercise?
OpsIQ provides access, export, correction, and erasure paths that are consistent with applicable privacy laws. The Privacy Policy describes self-service privacy controls and a Data Subject Access Request (DSAR) contact…
Can OpsIQ keep data in the EU?
OpsIQ's trust and privacy materials indicate that EU data residency is available for relevant cloud arrangements. The exact residency may depend on various factors, including the service component, AI provider, mail…
Is OpsIQ SOC 2 certified?
The current OpsIQ compliance material indicates that the SOC 2 Type II work is in progress. It should not be represented as a completed certification until OpsIQ officially publishes that status as achieved. Customers…
Who owns the data stored in OpsIQ?
The customer retains ownership of its business data. OpsIQ states that customer data is not used to train third-party foundation models and provides export and deletion paths subject to legal, security, billing, and…
What subprocessors does OpsIQ use?
Subprocessor Information OpsIQ publishes information about its subprocessors, which cover various categories including: Cloud infrastructure Payment processors AI providers Email delivery CDN/security services Optional…
What kinds of cookies does OpsIQ use?
OpsIQ's Cookie Policy OpsIQ's cookie policy categorizes cookies into two main types: strictly necessary storage and non-essential categories, which include preference, analytics, and marketing cookies. Necessary storage…
Does OpsIQ keep an audit trail?
Yes, OpsIQ maintains an audit trail. It records audit information for admin actions, AI turns, webhook deliveries, and governed writes. This includes details such as the actor, timestamp, IP address, duration, and…
Can visitors reject non-essential cookies in OpsIQ?
Yes, visitors can reject non-essential cookies in OpsIQ. The consent experience offers options to Accept All, Reject Non-Essential, and manage preferences. Strictly necessary storage remains available for essential…
Is OpsIQ ISO 27001 certified?
The current OpsIQ compliance material indicates that work towards ISO 27001 certification is in progress. It should not be represented as an achieved certification until the official compliance or Trust Center confirms…
Cookie Consent & GDPR Banner That Enforces — OpsIQ
A cookie consent banner that truly enforces GDPR: block analytics and marketing tags until visitors agree, log every choice, and run Data Subject Access Request (DSAR) exports. Key Features Consent that stops the tags…
Trust Center: Security, Compliance & Uptime — OpsIQ
OpsIQ's Trust Center consolidates essential information regarding security, compliance, and uptime, ensuring transparency and accountability. Key features include: Encryption: Data is protected with AES-256 encryption…
Does OpsIQ keep a consent ledger?
Yes, OpsIQ maintains a consent ledger that allows an organization to demonstrate its consent state and history, rather than relying solely on a visual banner. This feature works in conjunction with privacy…