Live customer operations, one shared layer
Observe. Assist. Convert.

Every move, one AI layer.

OpsIQ unifies chat, CRM, support, campaigns, analytics and guided AI workflows so every visitor journey stays connected from first touch to growth.

Cloud or self-hostedWorks with your stackLuxury-grade control14-day free trial
Observe Live buyer intent

Spot valuable visitors early.

Assist One connected memory

Chat, CRM and support stay in sync.

Grow Actions that compound

Turn attention into revenue and retention.

74%conversations resolved by AI
3.2xfaster ticket resolution
₦1,440,000+monthly tool savings per team
14 daysaverage time to first ROI
The operating layer

The intelligence behind every surface.

One AI brain that learns from every visitor, ticket, deal and admin action, and powers the whole platform underneath.

Admin AI Brain

An auditor-friendly AI in your backend that operates your platform and engineers your servers. From refunds and tickets to editing code over SSH, monitoring health and scanning security. It asks before it acts, and every move is backed up and audited.

312/hrturns
74%resolved

Live Visitor Pulse

See every session as it happens (pages, scroll depth, time, location, intent score), and let the AI flag the visitors most likely to buy or churn.

8.4kvisitors / day
< 200mstag

Safe AI Actions

Refunds, suspensions and license issues: pre-built and custom actions the AI can run, with audit logs, role gating and a confirmation step on writes.

180+actions
RBACper-action

Unified Support

Tickets, chat, emails and surveys speak one schema. The same context follows the customer across every channel. No more retelling, no more silos.

3.2xfaster
1 inboxper agent

Site Intelligence

Technical SEO, page experience, rank movement, backlinks, local visibility and content gaps live beside the support and visitor data that explain what changed.

24/7monitoring
AIrecommendations

Managed AI

Use OpsIQ-managed providers or bring your own keys. Budgets, token records, per-feature spend, failover and Security controls stay visible to the operator.

BYOKor managed
costguardrails
The whole platform

Four jobs. One operating layer.

Engage visitors, sell with an AI CRM, support every customer and know exactly what's happening, all sharing one customer context and one AI brain.

Engage

Meet visitors the moment intent appears, and convert it.

  • Live chat · voice · co-browse
  • Promotion Studio
  • Proactive messages & tours
  • Email & web push

Sell

An AI-first CRM with four agents that does the busywork.

  • Pipeline + deal coaching
  • 4 AI agents · Trust Dial
  • Outreach campaigns
  • Lead capture & goals

Support

Tickets, chat and email in one inbox with full history.

  • Tickets · SLA · routing
  • Inbox Copilot & triage
  • Knowledge base
  • CSAT & Help Center

Know

Every visit, session and ranking, explained by AI.

  • Visitor intelligence
  • Session replay
  • Site Intelligence (SEO)
  • CDP & identity graph
Sell · AI-First CRM

A CRM that runs itself, and shows its work.

Four specialist AI agents enrich data, find new business, fight churn and forecast, while a Trust Dial keeps you in control: Manual, Copilot or Autopilot.

Deal coaching with sources. Every risk signal cites the exact ticket, chat or email it came from.
An AI approve-queue. It proposes deals, stage moves and tasks; you approve or dismiss.
Build it by describing it. Plain-English setup, with an AI-weighted forecast you can defend.
+24%win rate
₦88,800kweighted forecast
AI CRM · Pipeline Trust Dial:Copilot LEAD QUALIFIED WON Volt Inc₦4,800k Peak₦10,800k Orbit₦57,600k AIAcme · ₦28,800k Weighted forecast ₦88,800k 2 AI proposals
4 AI agentsenrich · prospect · retain · forecast
Trust DialManual · Copilot · Autopilot
Every signalcites its exact source
Engage · Promotion Studio

Turn every visitor into a conversion, no developer.

Design pop-ups, bars, slide-ins and full-screen campaigns in a visual editor, target them by country, page, device or live account state, then publish. The widget already on your site delivers them.

Drag-and-drop blocks: text, buttons, countdowns, forms, coupons, spin-wheels, quizzes.
Target logged-in customers by live account state: "has an unpaid invoice" or "past-due", via your connector. Fail-safe.
A/B with an automatic winner + an AI insight that explains what drove performance.
Building Promotion Studio Welcome, Jane! Get 15% off your first order SAVE15 Claim my coupon TARGET Country: USExit-intentA/B 50/50 Publish
Site Intelligence

Your SEO command center, watching 24/7.

OpsIQ crawls, ranks, audits, monitors competitors and turns noisy search data into a precise action queue your team can trust.

86Health score +14Keywords climbing 3Fixes drafted
opsiq.ai/search-watch
86Site health
AI analyst queue Fix duplicate title on /pricing Refresh comparison page schema Competitor gained 2 backlinks
GSC synced
Crawler live
Rank shift detected
Connect

One intelligence fabric across your whole stack.

Connectors bring real platform context into OpsIQ, while action contracts make every AI operation explicit, approved and auditable.

billing.refund_invoiceconfirmed by owner - signed POST
support.create_ticketrouted with full visitor context
commerce.order_lookupread-only context for AI chat
seo.publish_recommendationdraft generated - awaiting approval
Trust

Premium AI control that can pass the audit room.

Consent, security, AI history and action permissions live inside the operating layer. Fast for teams, legible for compliance.

Replace the usual bundle ₦502,800-₦1,512,000 typical monthly stack cost consolidated into one platform
Live chat + AIIncluded
Help deskIncluded
CRM automationIncluded
PromotionsIncluded
SEO trackingIncluded
Analytics + replayIncluded
Email + pushIncluded
Consent / GDPRIncluded
Safe AI actionsIncluded
What OpsIQ does

Every customer-facing surface, intelligent.

A real operating cockpit, not a stack of disconnected widgets. Chat, tickets, revenue, visitors, writing and connectors move together.

OpsIQ customer operations
IQ
SK
Sarah K.
Can I upgrade and keep my billing history?
Yes. I found your account and can move you to Annual Pro.
Account context3 invoices · trial ends Friday
Open checkout for me.
Opening secure checkout handoff...
AI writing
Ticket #1284Billing prioritySLA 42m left
Admin AIsafe action confirmedOrder #33838Approve refund?Approval card appears before any sensitive action runs.
Client AIanswers with contextClientNeed my invoice?Live chat answers from account history and KB context.
Sales bridge₦14,880k attributedLandingChat -> CheckoutRevenue is traced back to source, chat and campaign.
Visitorslive intent detectedLive sessionPricing pageVisitor movement becomes an intent signal in real time.
Writingdrafts in your voiceAI WriterHi Sarah, your upgrade is ready.I kept your billing history attached.Checkout link is below.Watch AI draft replies, articles and campaigns in your voice.
Webhookssigned event sentEventticket.createdSigned payloads retry safely with idempotency keys.
From intent to action

Plain English in. Audited operation out.

The AI resolves intent, validates parameters, checks role permissions, returns a confirmation, executes the signed action and logs the full record.

Proof

Teams use OpsIQ where customers actually show up.

"The chat AI handles most hosting tickets before they ever hit a human, and escalations arrive with the whole customer history."

Amaka O.Customer success - hosting

"OpsIQ replaced four tools and gave me an AI I can trust around billing because action contracts are explicit."

Marcus L.Indie founder - SaaS

"AI History made the compliance conversation simple. We can see every prompt, response and action."

Kemi A.Operations - agency