📊 AI Analytics · live + read for you
Analytics that read themselves.
Real-time who-is-on-your-site, where they came from, what they read and when they convert. OpsIQ identifies logged-in customers automatically, scores leads by intent, auto-detects funnels with zero tagging, ties conversions to dollars, then the AI writes the brief your team should act on this week.
Sub-second event ingestionAuto-identified customersAI-written weekly digestNo pageview sampling
Identity resolved · journey preserved
Purchase attributed · first touch
Live
Live visitor intelligence
Know who is here. Know what matters now.
OpsIQ starts with the people on your site right now, not yesterday’s aggregate. See identity, location, device, source, current page, activity and risk in one continuously updating view.
VisitorLocation & deviceSourceCurrent pageRisk & activity
Live telemetry connected
Site scope: opsiq.ai
327 active
Identity in the rowRecognise logged-in customers and CRM contacts while anonymous visitors remain clear.
Operational actionsOpen the session, compose an email or draft outreach with AI from live context.
Scoped correctlyView one site, a site group or all permitted sites without mixing tenant data.
Visitor records become customer truth
From arrival record to complete journey.
Visitor Log preserves exactly how each session arrived. Sessions enrich and merge that activity. Leads reveal repeat intent. Customers stitch visits, events, sales, feedback and conversations into one person-level history.
Tracking · Visitor Log
One row per sessionEvery session anchored to its arrival
Search IP, email, city…All sourcesAll devicesNew onlySaved segments
VisitorLocationDeviceAcquisitionRisk & activity
198.51.•••.42Guest · newToronto, CACanadaChromeAndroid · MobileLinkedInReferral672m ago
Tracking · Sessions
Enriched journey viewPeople merged across IPs and devices
Search IP, email, city, browser…Clients / contacts / guestsSourceCountryThreatsBounced
VisitorNetwork & locationDevice & sourceEngagementRisk & activity
Maya ChenCustomer · 3 merged3 IP addressesSingapore, SGChrome · macOSOrganic3 sessions · 14 pages38m total12active now
Elena RossiCRM contact · 2 merged2 IP addressesMilan, ITSafari · iPhonePaid2 sessions · 8 pages21m total441h ago
Sales · Leads
Attribution attachedReturning visitors who have not converted yet
High-value lead
200.160.•••.18
4 visits · 18 pages · 46 minutes
Google Organic · São Paulo, BR
QualifiedView detail
Analytics · Customers
Cross-surface journeyEvery identified person, stitched automatically
Arrives anonymouslyIP, source, device, location and landing page start the session anchor.
Shows intentPages, events, time, repeat visits and funnels enrich the record.
IdentifiesLogin, CRM contact or purchase resolves the person without losing earlier activity.
Journey stays connectedLater sessions, chats, feedback and sales join the same customer history.
Intent, funnels, replay and events
See the drop. Then watch why it happened.
Start with zero-tagging signup, login and purchase journeys. Build any 2–8 step funnel when you need more. Drill into the people behind each step, replay their session, inspect heatmaps and read the event properties.
Signup funnel1,420 sessions62.4%
Started1,420Form viewed1,108Completed886
Login funnel2,904 sessions81.7%
Attempted2,904Credentials2,586Succeeded2,372
Purchase funnelCommerce enabled31.8%
Started624Checkout362Paid198
Session ReplayMaya Chen · 14 events · 4 pagesFull replay sampled
opsiq.ai/pricing
Scale customer intelligence
▶01:48 / 06:421×
12 clicks6 scrolls4 pages1 form abandon2 JS errors
WhenEventIdentityPageProperties
{"plan":"pro","value":249}{"field":"company_size"}{"method":"email"}
Page and audience intelligence
Measure the page. Locate the audience. Find the opportunity.
Top Pages connects popularity with attention and real-user performance. Geography shows where visitors are concentrated, while date and search controls let teams move from the distribution to exact country detail.
Analytics
1,248 pagesTop Pages
Views, attention and Core Web Vitals from real visitors.
Page URLViewsAvg. timePerformancePopularity
Tracking
72 countriesGeo intelligence
See where demand comes from and where it is changing.
Sales, conversions and attribution
Tie revenue back to the visit that started it.
Bring orders from every enabled sales or billing connector into one view. Compare revenue over time, inspect first and last touch, open the buyer’s session or customer journey, and let AI explain the range you selected.
CustomerCountry & deviceOrder / itemsAmountTraffic sourceJourney
Experiment, explain and distribute
See what changed. Decide what to do next.
Test a change, understand the result, and share it with the people who need to act. Experiments, AI explanations, dashboards and reports stay connected, so the evidence does not get lost between tools.
Decision loop activeExperiment → insight → shared action
A/B Tests
95% confidence workflowLet the evidence decide the winner
AStart freeControl · 6,214 visitors8.4%
BSee OpsIQ liveChallenger · 6,180 visitors10.9%
+29.8% liftChallenger vs controlp = 0.012Statistically significantWinner: B
AI Insights
Managed AI or BYO modelExecutive intelligence from your own data
AIDAILY BRIEF · TODAY
High-intent traffic is growing, but mobile checkout completion slipped.
Organic sessions rose 22%, led by /pricing and /compare. Eleven returning visitors crossed the high-value threshold. Purchase completion fell 6% on mobile after the checkout step.
Custom Dashboards
Build the board your role actually needs
Total sessions23,842↑ 12.4%
Bounce rate38.6%↓ 4.2%
Page views61,207
Visitor trend
AI confidence87%Healthy
W
Weekly visitor reviewVisitors · 30 days · 4 recipients
ActiveD
Daily support pulseSupport · 7 days · 2 recipients
ActiveM
Monthly AI qualityAI · 90 days · 6 recipients
PausedSend nowPause / resumeEdit
More than traffic totals
The difference is the connected journey.
OpsIQ keeps the summary, the individual evidence and the action in the same system.
Traffic-only viewOpsIQ Analytics
Page and source totalsLive person, session and current-page context
Anonymous sessions stay separateIdentity stitches earlier and later activity
Manual event planning for every funnelAuto intent funnels plus custom event/page funnels
A drop-off percentageThe people, replay, heatmap and events behind it
Revenue in another systemOrders tied to first touch, last touch and journey
One place to understand the journey
Follow the customer from the first visit to the next decision.
Visitor and session analytics sit at the centre. Support, chat, AI quality and team performance add useful context when you need to understand what happened after the visit.
Observe
- Live feedActive visitors, identity, source, page, risk and outreach.
- Visitor LogRaw arrival anchors with saved segments.
- SessionsMerged people, pages, duration, bounce and threats.
- Top PagesViews, time, popularity and LCP / INP / CLS.
- GeographyTop-country distribution and searchable detail.
Understand people
- LeadsRepeat non-converters, source, engagement and status.
- CustomersIdentified profiles and cross-surface journeys.
- Session detailArrival, page sequence, device, location and risk.
- Identity stitchingEarlier anonymous activity preserved on recognition.
- Privacy controlsConsent-aware capture, export and erasure.
Understand journeys
- Intent FunnelsSignup, login and purchase starts, success and abandonment.
- Custom Funnels2–8 event or page steps with person drill-down.
- RetentionWeekly new-visitor cohorts.
- PathsCommon 2–5 page sequences.
- Session ReplayTimeline, heatmap and sampled full playback.
- Events LogCustom and auto-detected signals with JSON properties.
Grow and improve
- Sales & ConversionsRevenue trends, sources, orders and renewal labels.
- AttributionFirst touch, last touch and configurable journey models.
- A/B Tests2–8 variants and statistically governed winners.
- AI InsightsBriefs, alerts, leads, anomalies, pages, chat and analysis.
- Custom DashboardsSix widget types, sharing and PDF.
- Scheduled ReportsRecurring CSV delivery with send-now controls.
Connected operational analytics
Analytics Hub adds the context around the journey.
Use one date range across Support, Chat, AI, Visitors and Agents; compare the previous period, inspect evidence coverage and export each section or the complete overview.
- SupportCreated, closed, response, resolution, FCR, SLA, department and status.
- ChatStarted, AI-resolved, escalated, abandoned, handle time, outcomes and CSAT.
- AI qualityConfidence, low-confidence interactions, feedback, deflection and quality telemetry.
- AgentsTickets, first reply, CSAT, chat replies and team contribution.
FAQ
Analytics questions, answered.
Everything teams ask before they connect a site: privacy, performance, identity, funnels and exports.
Yes. Visitors who opt out of non-essential cookies via the consent banner are not tracked beyond essential session functions; capture stops at the source, not just visually. Data export & deletion are self-serve.
No. The beacon is async, <3KB, no render-blocking. Charts are drawn on a native canvas with no Chart.js dependency. We design for 3G phones in low-bandwidth markets.
Yes, many teams do. We don't replicate deep product-analytics exploration; we add the ops-aware, AI-read, revenue-attributed layer they don't, inside the platform that already runs your chat and tickets.
When a customer signs in to your portal, the beacon receives their identity (e.g. user_email) and every later pageview is linked. The dashboard's "Logged-in" count fills automatically and tickets and chat are tied to the right record.
No. Intent Funnels auto-detect signup, login and purchase journeys from the widget: no event taxonomy, no dev ticket. Purchase journeys appear once Commerce is enabled.
It reads your own numbers in your industry mode and writes the brief: what trended up or down, anomalies worth investigating, hot leads and churn risk, plus a weekly digest. Bring your own model or use managed AI.
Yes. The Custom Dashboards builder lets each admin drag, resize and save named boards, share them with the team, or export to PDF. Every analytics tab and report also exports to CSV for any date range.