32 results for "delivery"
AI Customer Operations Platform for Websites — OpsIQ
OpsIQ is an all-in-one AI customer operations platform designed to enhance website interactions through live chat, CRM, ticketing, customer portals, knowledge bases, surveys, integrations, SEO, and analytics. With its…
System Status & Live Uptime Monitor — OpsIQ
System Status & Live Uptime Monitor Check the real-time OpsIQ system status and uptime for every component. Track live incidents, resolution timelines, and post-incident reviews. Subscribe today. Status Overview All…
Does a 'planned' roadmap item guarantee a release date?
No, a 'planned' roadmap item does not guarantee a release date. The roadmap status communicates the current product direction, not a contractual delivery date. Priorities can change as engineering, customer, security…
Can customers view the OpsIQ product roadmap?
Yes, customers can view the OpsIQ product roadmap. The signed-in Roadmap page lists product roadmap items along with their category, description, status, and community vote count. The roadmap statuses indicate whether…
Will I receive an email when support replies?
Support replies can generate an account notification. When the relevant notification settings and mail delivery are enabled, you may also receive an email notification. If you are waiting for an update, check both the…
What email notifications can I control from Preferences?
Email Notification Preferences The Preferences section allows you to manage your email notifications regarding various aspects of your account. You can control notifications for: Billing and invoice messages Product…
What subprocessors does OpsIQ use?
Subprocessor Information OpsIQ publishes information about its subprocessors, which cover various categories including: Cloud infrastructure Payment processors AI providers Email delivery CDN/security services Optional…
How are OpsIQ outbound webhooks signed?
OpsIQ signs outbound webhook payloads using HMAC-SHA256 over the raw request body. It also includes delivery metadata such as the timestamp and event. Receivers should follow these steps: Calculate the signature from…
Does OpsIQ detect automated email and no-reply messages?
Yes, OpsIQ detects automated email and no-reply messages. It employs suppression logic that utilizes signals such as List-Unsubscribe, List-ID, bulk markers, no-reply addresses, and daemon/system patterns. This approach…
How often does OpsIQ check an IMAP mailbox?
The Email Channel describes a cron-based mailbox poll that occurs every three minutes for its standard IMAP workflow. However, some provider or webhook paths may exhibit different delivery characteristics. It is…
How can I publish an OpsIQ survey?
Publishing an OpsIQ Survey Survey Studio allows you to publish a survey in several formats: as a hosted page, a website widget, or an inline embed. Additionally, OpsIQ supports a signed short-lived live-preview path…
Can OpsIQ connect with the tools we already use?
Yes, OpsIQ can connect through platform connectors, the General API for typed operations, and signed webhooks for event delivery. Related articles Signed Webhooks & API Actions for Automation — OpsIQ Integrations, API &…