eCommerce
Order status, returns and "where's my package" answered instantly. Cart-abandon promotions and post-purchase upsells the chat runs on its own.
Customers
Built for teams that run on five separate tools today.
From a one-person SaaS to multi-site agencies and full-service hosting providers: the same operating layer, shaped to the work each team actually does.
eCommerceAgenciesSaaSHosting
Live
What changes
One workspace instead of a stack.
1 inboxwebsite chat, email, WhatsApp and social together
Your contentthe AI answers from your own pages and articles
1 billinstead of a stack of tool subscriptions
Freeto start, no card needed
Built for every shape of team
Four segments. One operating layer.
The same platform bends to the work each team does, from a solo SaaS founder to an agency running thirty client sites.
Agencies
White-label widgets, per-client permissions and one inbox across every site. Add a new client site in one place, and bill it all on one relationship.
SaaS
Onboarding chats answered from your docs, trial-to-paid nudges, and billing context from Stripe, so one founder can support hundreds of accounts.
Services & hosting
DNS, renewals and billing answered automatically via the WHMCS connector. Escalations carry the customer's whole account history.
Use case · Hosting providers
DNS, billing and renewals answered automatically.
Connect OpsIQ to your WHMCS install and the chat AI answers DNS, billing and renewal questions with the customer's real account data. Tickets that need a person arrive with the full account context attached.
One workspace: chat, help desk and analytics together.
WHMCS connector brings live billing context into every conversation.
Action contracts keep billing operations safe and fully audited.
Live
Use case · Solo founders
One founder. One workspace.
A founder running support alone often pays for a chat tool, a billing report, an analytics tool and a ticket board. OpsIQ puts them in one place: the Stripe connector brings billing context into chats, and the AI answers from your own knowledge base.
Fewer subscriptions: chat, tickets, analytics and billing context in one place.
Onboarding questions answered automatically from your knowledge base.
Trial users get answers at any hour, while you build the product.
Live
Use case · Agencies
One workspace, every client.
Run every client website under one OpsIQ admin with Remote Sites. Each client gets its own white-label widget, and your team works them all from a single inbox with permissions per site.
Per-site widget themes: white-label branding & settings per client; no shared look, no leaked tenancy.
Per-team permissions. Operate every client site from one inbox, with access scoped tightly per site.
One billing relationship: a single bill across every client site.
White-labelper-site theme
Per sitewidget, branding and access
Everyclient site, one admin
1 inboxevery site, one queue
Per sitewhite-label widget and permissions
1 billone billing relationship
Trusted across stacks
Connected to the platforms teams already run.
OpsIQ plugs into the billing, store and CMS platforms your customers are already on, no rip-and-replace required.
WHMCS
STRIPE
PAYSTACK
SHOPIFY
WOOCOMMERCE
BIGCOMMERCE
MAGENTO
WORDPRESS
OPENCART
PRESTASHOP
2 weeks to first result
Most teams hit their first measurable result within a fortnight, with no implementation-services contract, just sign up and plug in.
<1s widget load on 3G
The widget loads in under a second on a low-bandwidth phone, so customers in every market actually use it.
Every AI turn logged
Every AI turn is logged and auditable, with 37+ signed connectors available and zero implementation contract to sign.
Compare
Five separate tools, or one operating layer.
What teams were paying for and stitching together before, and what they get inside one OpsIQ workspace instead.
| What a team needs | Five separate tools | OpsIQ operating layer |
|---|---|---|
| Customer chat | Standalone chat subscription | AI chat that answers from your own content |
| Help-desk & tickets | Separate help-desk vendor | Native tickets with pre-summarised escalations |
| Billing context in chat | Manual lookups, copy-paste | WHMCS / Stripe connectors bring it live |
| Analytics & outcomes | Another analytics tool | CSAT, response time & influenced revenue built in |
| Multi-site / agency | One account per client | Remote Sites: many sites, one inbox, per-site permissions |
| White-label widget | Paid add-on, if available | Per-site themes & branding included |
| AI safety & audit | Black-box or none | Every AI turn logged; action contracts on writes |
| Time to first result | Implementation project | ~2 weeks, no services contract |
| Monthly cost | Stacked subscriptions | One bill for the whole workspace |
| Low-bandwidth reach | Heavy widget, slow on 3G | Widget loads in <1s on a 3G phone |
FAQ
Questions before you switch.
Short answers for teams thinking about replacing their support stack with the OpsIQ operating layer.
They are examples of the teams OpsIQ is built for (a hosting provider, a solo SaaS founder, a multi-site agency, an online store), not named customers, and they describe what the product does rather than results we measured for them. Customer stories and quotes appear on our site only with the customer's permission.
You can install the chat widget, teach the AI from your website and connect your channels in an afternoon. How soon you see a difference depends on your volume and how much content the AI can learn from. There is no implementation contract: you sign up, connect your tools and start the same day.
OpsIQ covers chat, help desk, analytics, CRM and surveys in one workspace, so you can retire the separate tools when you are ready. You pay one bill for the workspace instead of a subscription per tool; the comparison pages work out the difference for your team size. Because everything shares the same data, you also drop the integrations you used to maintain between separate vendors.
Yes. With Remote Sites an agency can run many client websites under one admin, each with its own white-label widget, operated from one inbox with per-site permissions and client portal access. Every client site sits on one billing relationship.
Every AI turn is logged and auditable. You can see the exact prompt the AI received and the exact response it gave, for every turn and every customer. Writes are governed by action contracts, which is what gets compliance teams comfortable trusting it with operations like billing.
OpsIQ ships 37+ signed connectors, including WHMCS, Stripe, Paystack, Shopify, WooCommerce, BigCommerce, Magento, WordPress, OpenCart and PrestaShop, so billing, store and CMS context flows into chat. Teams have also built custom connectors for internal portals in an afternoon.
The widget loads in under a second on a 3G phone, so customers in low-bandwidth markets actually use it, something several teams found their previous chat tools couldn't deliver. See pricing to find the plan that fits, and there is a free way to start.