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OpsIQ platformChoose the surface you want to improve.Every feature shares one customer timeline, one AI memory, and one operations layer.
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AI-First CRMPipeline, four AI agents, deal coaching, forecasting and a Trust Dial.AI-First CRMPipeline, four AI agents, deal coaching, forecasting and a Trust Dial.PeopleOS HRRecruiting, onboarding, time and leave, payroll reconciliation, performance and an employee portal, with AI a person can always overrule.PeopleOS HRRecruiting, onboarding, time and leave, payroll reconciliation, performance and an employee portal, with AI a person can always overrule.Client Chat AICustomer-facing AI chat, handoff, identity, knowledge, and support flows.Client Chat AICustomer-facing AI chat, handoff, identity, knowledge, and support flows.Commerce & StorefrontA native online store, selling through chat and social channels, payments, store connectors and the developer contract.Commerce & StorefrontA native online store, selling through chat and social channels, payments, store connectors and the developer contract.Promotion StudioPop-ups, bars and campaigns, visual builder, targeting, A/B, lead capture.Promotion StudioPop-ups, bars and campaigns, visual builder, targeting, A/B, lead capture.Site IntelligenceCrawls, rank tracking, backlinks, competitors and an AI SEO analyst.Site IntelligenceCrawls, rank tracking, backlinks, competitors and an AI SEO analyst.Admin AI ChatAI command center for teams, decisions, and safe admin actions.Admin AI ChatAI command center for teams, decisions, and safe admin actions.Surveys & CSATCSAT, NPS and feedback intelligence, post-resolution prompts, AI analysis and detractor recovery.Surveys & CSATCSAT, NPS and feedback intelligence, post-resolution prompts, AI analysis and detractor recovery.Team PerformanceReal-time workload, SLA, CSAT, coaching evidence, recognition and governed rewards.Team PerformanceReal-time workload, SLA, CSAT, coaching evidence, recognition and governed rewards.Ticket SystemTickets, SLA, routing, the Inbox Copilot, and the customer portal your customers submit from.Ticket SystemTickets, SLA, routing, the Inbox Copilot, and the customer portal your customers submit from.Knowledge BaseGoverned articles, a multilingual Help Center, search, AI grounding and content-gap insight.Knowledge BaseGoverned articles, a multilingual Help Center, search, AI grounding and content-gap insight.AI AnalyticsVisitor intelligence, live sessions, geography, leads, and conversion insight.AI AnalyticsVisitor intelligence, live sessions, geography, leads, and conversion insight.Consent & GDPRCookie-consent studio that enforces, plus a consent ledger and DSAR.Consent & GDPRCookie-consent studio that enforces, plus a consent ledger and DSAR.OpsIQ WritingAI replies, ticket drafts, article writing, announcements, and support content.OpsIQ WritingAI replies, ticket drafts, article writing, announcements, and support content.Webhooks & ActionsTriggers, action endpoints, HMAC signing, and developer automation.Webhooks & ActionsTriggers, action endpoints, HMAC signing, and developer automation.Email ChannelInbox-to-ticket, AI email replies, transactional + broadcast, SPF/DKIM.Email ChannelInbox-to-ticket, AI email replies, transactional + broadcast, SPF/DKIM.Security2FA, OIDC SSO, SCIM, blocking, audit and safe access.Security2FA, OIDC SSO, SCIM, blocking, audit and safe access.Remote SitesConnect websites and platforms into one OpsIQ intelligence workspace.Remote SitesConnect websites and platforms into one OpsIQ intelligence workspace.IntegrationsWHMCS, Stripe, Shopify, WordPress, Slack, Zendesk, webhooks and custom connectors.IntegrationsWHMCS, Stripe, Shopify, WordPress, Slack, Zendesk, webhooks and custom connectors.
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Help Center

107 results for "chat"

1408.2026
Which business functions are included in OpsIQ?
OpsIQ includes a variety of major functions designed to enhance business operations. These functions are: Client Chat AI AI-first CRM Native ticket and SLA system Knowledge Base and Help Center Customer Portal Studio…
2,753
1408.2026
What does OpsIQ include?
OpsIQ is a customer operations platform that combines various features into one system. These features include: Live chat Customer Relationship Management (CRM) Ticketing system Customer portals Knowledge base and help…
3,353
1308.2026
Privacy Policy · OpsIQ
Privacy Policy — OpsIQ Effective Date: August 7, 2026 Version: 2026.08 Reviewed by: OpsIQ Security Reading Time: ~9 min --- Overview OpsIQ, a product of Nabtech Digitalnet Limited, is committed to protecting the privacy…
2,787
1308.2026
Partner Program: Agency & Reseller Revenue Share · OpsIQ
Partner Program: Agency & Reseller Revenue Share — OpsIQ Join the OpsIQ partner program and earn a 30% recurring revenue share as an agency, a 40% margin as a reseller, or build a certified connector. Apply for free…
3,053
1308.2026
AI Actions: Governed AI Agents That Do Things · OpsIQ
AI Actions: Governed AI Agents That Do Things — OpsIQ In the realm of backend operations, the integration of AI has taken a significant leap forward with OpsIQ's AI Actions. This innovative approach allows AI to execute…
2,914
1308.2026
Compliance · OpsIQ
Compliance — OpsIQ OpsIQ is committed to data protection, security, AI governance, and regulatory readiness. Our approach ensures compliance that can be verified, with a focus on security by design, privacy alignment…
2,780
1308.2026
Create account · OpsIQ
Create your OpsIQ account and start your free trial. Create your AI operations workspace in minutes. Step 1 of 6: Create Your Account Tell us who will own this workspace: First name Last name Work email Password Confirm…
2,877
1308.2026
Visitor, Session & Conversion Analytics with AI · OpsIQ
AI Website Analytics: Real-Time Visitor Insights — OpsIQ OpsIQ offers a cutting-edge AI website analytics solution that provides real-time insights into visitor behavior, intent funnels, conversion goals, and…
3,144
1308.2026
OpsIQ vs Zendesk: Feature Comparison — OpsIQ
OpsIQ vs Zendesk: Feature Comparison This article provides a side-by-side comparison of OpsIQ and Zendesk, focusing on features, pricing, and deployment. Discover where each platform excels and understand why one may be…
2,839
1308.2026
OpsIQ vs HubSpot Service: Feature Comparison — OpsIQ
OpsIQ vs HubSpot Service: Feature Comparison This article provides a side-by-side comparison of OpsIQ and HubSpot Service, focusing on features, pricing, and deployment. Discover where each platform excels and…
2,519
1710.2026
Create your first promotion
Promotions show offers, popups and banners to the right visitors on your website. Open Marketing → Promotion Studio. Click Create your first campaign and pick a template. A safe default design is created for you. Edit…
2,086
1710.2026
Choose Managed AI or bring your own AI key
OpsIQ can run its AI in two ways. You can switch at any time. Managed AI OpsIQ supplies the AI models. You do not need an account with an AI provider. Usage is billed per token from your OpsIQ wallet at your plan's…
2,063
1710.2026
Add your team and choose their roles
Add the people who answer customers and decide what each person can see and change. Open Settings → Team & Departments. Click + Add team member, enter their email address and choose a role. They receive an email…
1,766
1710.2026
Write and publish your first Help Center article
Help Center articles answer customers before they ask, and the AI uses them to answer chats and emails. Open Help Center, go to Articles and click to add a new article. Write a clear title in your customer's words, for…
1,731
1710.2026
Connect WHMCS
so OpsIQ can see your clients, services, invoices and tickets, and the AI can answer billing and service questions with real account data. In WHMCS admin, open Setup → Staff Management → API Credentials and click…
2,220
1710.2026
Connect your WooCommerce store
Connect WooCommerce so OpsIQ can see your orders and customers, and the AI can answer order questions. In WordPress admin, open WooCommerce → Settings → Advanced → REST API and click Add key. Enter OpsIQ as the…
1,990
1710.2026
Add OpsIQ to Wix, Squarespace or Webflow
Website builders have a place for custom code. Paste your OpsIQ embed code there once and it loads on every page. First, copy your embed code in OpsIQ: Onboarding → Get the embed code. Wix In your Wix dashboard, open…
1,822
1510.2026
What happens if a renewal or trial invoice is not paid?
OpsIQ never deletes your data because an invoice is late. An unpaid product is paused, and paying turns it back on. Renewals Your renewal invoice is sent 7 days before your plan renews and is due on the renewal date. If…
1,816
1510.2026
How do I switch OpsIQ to dark mode?
OpsIQ has a dark theme. The choice is yours alone: it changes your own screens, not your teammates'. Click your name at the bottom of the left menu and choose My profile & security. Under Profile details, find…
1,948
2408.2026
Should I share passwords, API tokens, 2FA codes or verification secrets with support?
No. Do not share passwords, full API token secrets, authenticator secrets, recovery codes, payment card security codes, temporary export authorizations, or domain verification secrets in tickets, knowledge feedback, or…
2,311
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Analytics Find insights on visitor analytics and system status →
Custom Dashboards Learn how to create custom analytics dashboards in OpsIQ → Team Performance Learn about team performance analytics available in OpsIQ →
Announcements Service notices, incidents and anything customers need to know now. →
Billing Learn about billing, refunds, and license verification →
Add-ons Find information about purchasing and managing add-ons and tokens → Cancellations Learn about cancellation options and their implications for your account → Invoices Access details on viewing and managing your OpsIQ invoices → Payment Methods Get help with saving and managing your payment methods in OpsIQ → Transactions View details about your transaction history and related activities → Wallet Understand how to use and manage your OpsIQ wallet and its features →
Branding Discover guidelines for using the OpsIQ brand and logo →
Company Get details about the company behind OpsIQ and its history →
Marketplace Discover how to become a Marketplace author and manage submissions → Partner Program Learn about the OpsIQ Partner Program and its benefits for partners →
Comparison Compare OpsIQ features with other platforms →
Compliance Explore compliance, security, and privacy policies →
CRM Discover AI-driven CRM software solutions →
Customer Feedback Access customer feedback tools and case studies →
Customer Operations Get information on customer operations and support →
Custom Domains Find out how to use a custom domain for OpsIQ services → Engagement Discover how OpsIQ manages engagement tools like tours and surveys → Identity Understand the customer identity layer and profile information in OpsIQ →
Deployment Get information on deploying OpsIQ in cloud or self-hosted environments →
Developer Docs Find developer resources and API documentation →
API Learn about OpsIQ API features and SDK references → Connector Builder Understand how to create integrations using the Connector Builder → Connector Profiles Explore the capabilities and profiles of OpsIQ integrations → Remote Sites Learn about managing Remote Sites and their branding in OpsIQ → Webhooks Discover how to use webhooks to connect OpsIQ with other applications →
Documentation Access general documentation and brand resources →
Email Setup Find guidance on setting up and managing email with OpsIQ →
FAQ Find answers to common questions about OpsIQ features and services →
Features Explore all features including chat and integrations →
Guided Tours Learn about the support for guided product tours in OpsIQ → In-App Announcements Find out how to publish in-app announcements with OpsIQ →
Getting started Step-by-step guides to set up OpsIQ: install the chat, connect your channels and ap… →
Helpdesk Learn about AI helpdesk and ticketing systems →
Admin AI Find information about Admin AI capabilities and functionalities →
Integration Find information on integrating with various platforms and services →
Live Chat Discover AI live chat solutions for customer engagement →
Multilingual Learn about multilingual support in OpsIQ for various languages →
Pricing Review pricing plans and FAQs about costs →
Plan Limits Get details on plan limits for various OpsIQ features and services →
Promotion Studio Discover features of the Promotion Studio for custom promotions →
Sales Find contact information for OpsIQ sales inquiries →
Security Understand security measures and protocols in OpsIQ →
SEO Explore AI-driven SEO tools for website optimization →
Status Check the operational status of OpsIQ services →
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OpsIQ © 2026 Nabtech Digitalnet Ltd. All rights reserved. Nabtech Digitalnet Limited · RC 1941738 · Lagos, Nigeria · +234 907 555 4548 All systems operational
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