Does OpsIQ Chat support automatic translation?
Yes, OpsIQ can detect the language from the customer's message and use the browser locale as a supporting hint. It translates between the customer and the operator while preserving the original messages, ensuring that the source text remains intact. This feature supports two-way conversations where each participant can write in a different language.
Related articles
- AI Live Chat Widget That Knows Your Customer — OpsIQ
- What is Client Chat AI in OpsIQ?
- How does OpsIQ know who a customer is in chat?
- Can Client Chat AI look up live account information?
- Can OpsIQ Chat AI perform customer actions?
- Does OpsIQ Chat support human handoff?
- Does the OpsIQ chat widget slow down a website?
- How does real-time chat delivery work in OpsIQ?
Was this article helpful?
Discussion
Loading the discussion…
Sign in to join the discussion.