53 results for "code"
Does OpsIQ have a referral program?
The account includes a referrals area when the program is active. This area can provide your referral code or shareable referral link, track referral clicks and conversions, show the current commission rate, and list…
Are Marketplace connector uploads security-scanned?
Submitted connector packages undergo an automated static security review before the publication review. Findings from this review can prevent normal publication and may result in a submission being rejected or…
Can I format messages in a support ticket?
The support composer allows for richer message formatting, including links, code, quoted content, lists, and emoji, in addition to standard text. Use formatting to enhance the readability of technical steps and error…
What information is excluded from my account data export?
The customer data export is not intended to disclose authentication secrets. Sensitive security material, such as password hashes, password-reset or email-verification secrets, two-factor secrets, and recovery-code…
Does OpsIQ store my full card number or CVV?
The account is designed to retain gateway references and limited display metadata, such as the card brand, expiry date, or last four digits, where supplied by the payment provider. It does not store the full card number…
What should I do if my payment is still pending?
Do not submit repeated payments blindly. Instead, refresh or revisit the invoice to check its current status and allow the payment provider time to complete the confirmation process. If the provider has charged you but…
My 2FA setup expired. What should I do?
If your two-factor authentication (2FA) setup has expired, you will need to start the enrollment process again from the Security page. Follow these steps to verify the new setup: Access the Security page. Initiate the…
How do I enable 2FA on my OpsIQ account?
How to Enable 2FA on Your OpsIQ Account To enable two-factor authentication (2FA) on your OpsIQ account, follow these steps: Open the Security & 2FA section in your account settings. Start the setup process for 2FA. Add…
Does OpsIQ support two-factor authentication for customer accounts?
Yes, OpsIQ supports two-factor authentication (2FA) for customer accounts. The customer Security page allows for time-based one-time password (TOTP) two-factor authentication. You can enroll using Google Authenticator…
What are the primary OpsIQ brand colors?
The public brand kit lists the following primary colors used in the brand gradient: Blue: #2563EB Cyan: #06B6D4 Violet: #7C3AED The primary display and body type family is Inter, while IBM Plex Mono is used for…
Are OpsIQ webhooks secure?
OpsIQ signs webhook payloads using HMAC-SHA256 over the raw body and implements timestamp and replay protections, along with per-connector secret rotation. Receivers should verify the signature and timestamp before…
How do I authenticate to the OpsIQ General API?
Authenticating to the OpsIQ General API OpsIQ's General API utilizes scoped Bearer API keys. It is important that these keys are assigned only the least-privilege scopes necessary for their function. Additionally, they…
Can OpsIQ Admin AI access a server over SSH?
OpsIQ describes a connected-server mode in which Admin AI can investigate server health, read or edit code, run commands, and assist with security or operations, provided that the server connector and permissions…