132 results for "ticket"
What does the OpsIQ Business Cloud plan include?
The current listed price for the OpsIQ Business Cloud plan is $119/month. This plan includes: Up to 15 websites 25 seats 50,000 tickets per month White-label branding Remote Sites Advanced analytics including A/B tests…
What does the OpsIQ Growth Self-Hosted plan include?
There is no Growth Self-Hosted plan. Growth is a Cloud plan: $49/month on OpsIQ Cloud, with a 30-day free trial. Growth on Cloud includes up to 5 websites, 10 seats and 10,000 tickets a month, building your own…
What does the OpsIQ Growth Cloud plan include?
The current listed price for the OpsIQ Growth Cloud plan is $49/month. This plan includes: Up to 5 websites 10 seats 10,000 tickets per month Connector building Site Intelligence for SEO crawls, rankings, and backlinks…
What does the OpsIQ Launch Self-Hosted plan include?
There is no Launch Self-Hosted plan. Launch is a Cloud plan: $15/month on OpsIQ Cloud, with a 30-day free trial. Launch on Cloud includes 3 seats, 500 tickets and 1,500 client chat conversations a month, 2 email…
What does the OpsIQ Launch Cloud plan include?
The current listed price for the OpsIQ Launch Cloud plan is $15/month. This plan includes: 3 seats 500 tickets per month 1,500 client-chat conversations per month 2 email mailboxes Automations Triggers Webhooks…
What does the OpsIQ Starter Cloud plan include?
The current listed price for the OpsIQ Starter Cloud plan is Free. This plan includes the following features: 1 website 2 seats 1 email mailbox Managed AI pay-as-you-go or supported BYOK Live chat and Admin Chat Admin…
Is OpsIQ one product or a collection of separate tools?
OpsIQ is one connected platform with multiple product surfaces rather than a bundle of unrelated applications. The features include chat, CRM, tickets, knowledge, analytics, promotions, SEO, email, surveys, consent…
Which business functions are included in OpsIQ?
OpsIQ includes a variety of major functions designed to enhance business operations. These functions are: Client Chat AI AI-first CRM Native ticket and SLA system Knowledge Base and Help Center Customer Portal Studio…
What is OpsIQ?
OpsIQ is an AI operating layer designed for websites and online businesses. It integrates various functions such as customer chat, CRM, ticketing, knowledge management, promotions, SEO, site intelligence, analytics…
Can I use OpsIQ in languages other than English?
Yes, OpsIQ supports 40 canonical locales across the product. Customer-facing surfaces, such as chat, tickets, surveys, the Help Center, and the portal, can operate in those languages. Related articles Does OpsIQ support…
What happens if customers search for something and there isn't a good answer?
OpsIQ captures no-result searches as content opportunities. When a good answer does not exist, it can offer a support request to assist customers. Related articles AI Help Desk & Ticketing System With SLA — OpsIQ AI…
Where can approved knowledge be used once it's published?
The same approved article can be used in the public Help Center, customer chat, ticket support, and OpsIQ writing tools. Related articles AI Help Desk & Ticketing System With SLA — OpsIQ AI Writing Assistant for Support…