176 results for "billing"
How many OpsIQ Writing generations are included per plan?
OpsIQ Writing Generations by Plan The current monthly generation limits for OpsIQ Writing are as follows: Starter: Not included Launch: 300 Growth: 10,000 Business: 40,000 Scale: 120,000 Enterprise: Unlimited These…
Can OpsIQ Writing use customer account context?
Yes, OpsIQ Writing can utilize customer account context. When the operator is authorized and the connector is available, it can access the current customer, thread, billing context, prior tickets, and other live…
What is OpsIQ Writing?
OpsIQ Writing is the AI-assisted drafting layer for emails, tickets, knowledge articles, announcements, and other supported operational content. It utilizes the current thread, authorized customer context, billing and…
Can OpsIQ track revenue from website activity?
Yes, OpsIQ can track revenue from website activity when purchase or invoice events are connected. It can relate sessions and conversions to revenue, orders, renewals, and acquisition sources. Sales Bridge provides a…
What analytics does OpsIQ provide?
OpsIQ combines operational and customer-journey analytics, rather than limiting itself to pageviews. Its analytics hub covers various aspects, including support, chat, AI, visitors, agents, funnels, campaigns…
Can OpsIQ AI write or improve Knowledge Base articles?
Yes, AI can help organize, rewrite, improve, and create knowledge content. However, the Knowledge Base remains a governed publishing system. The safest workflow grounds changes in verified source material, reviews them…
Does OpsIQ have AI ticket triage and reply drafting?
Yes, OpsIQ utilizes AI for ticket triage and reply drafting. The AI can classify, summarize, identify likely intent, surface relevant knowledge, and draft replies using authorized customer and ticket context. The…
What is OpsIQ Admin AI Chat?
Admin AI Chat is an operational assistant designed for authorized staff. It can reason across connected contexts, including billing, ticketing, CRM, orders, domains, visitors, knowledge, and other business aspects. The…
Can OpsIQ Chat send rich messages?
Yes, OpsIQ Chat supports rich message cards and structured content blocks in addition to plain text. Rich blocks can present actionable or formatted information within the conversation. However, billing, product…
Can I export CRM data from OpsIQ?
Yes, OpsIQ states that CRM data belongs to the customer and can be exported, including CSV workflows. Self-hosted deployments keep the database in the customer's environment. Please note that the export or deletion of a…
What is the OpsIQ AI-first CRM?
OpsIQ CRM is a shared customer and deal system designed to integrate with chat, tickets, email, billing context, analytics, and AI, rather than functioning as an isolated sales database. Its command center highlights…
Can I cancel OpsIQ at any time?
Yes, you can cancel OpsIQ at any time. OpsIQ offers a one-click cancellation feature. When you cancel, future renewals will stop, but your paid access will typically continue until the end of the already-paid period…
Does OpsIQ mark up AI usage when I use my own API key?
The pricing page describes supported Bring Your Own Key (BYOK) as direct provider billing without an OpsIQ token markup. You supply credentials for a supported provider and pay that provider under your own account…
Do I need a credit card to start OpsIQ?
No credit card is required to start the free OpsIQ experience. According to the pricing page, eligible paid-plan trials can begin without an upfront card. It is important to note that managed AI consumption is separate…
Can OpsIQ connect to my existing software stack?
Yes, OpsIQ can connect to your existing software stack. It supports bundled and marketplace connectors, a Connector Builder, scoped General API access, signed webhooks, and typed AI Action contracts. This allows…
Who owns the data stored in OpsIQ?
The customer retains ownership of its business data. OpsIQ states that customer data is not used to train third-party foundation models and provides export and deletion paths subject to legal, security, billing, and…