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AI-First CRMPipeline, four AI agents, deal coaching, forecasting and a Trust Dial.AI-First CRMPipeline, four AI agents, deal coaching, forecasting and a Trust Dial.PeopleOS HRRecruiting, onboarding, time and leave, payroll reconciliation, performance and an employee portal, with AI a person can always overrule.PeopleOS HRRecruiting, onboarding, time and leave, payroll reconciliation, performance and an employee portal, with AI a person can always overrule.Client Chat AICustomer-facing AI chat, handoff, identity, knowledge, and support flows.Client Chat AICustomer-facing AI chat, handoff, identity, knowledge, and support flows.Commerce & StorefrontA native online store, selling through chat and social channels, payments, store connectors and the developer contract.Commerce & StorefrontA native online store, selling through chat and social channels, payments, store connectors and the developer contract.Promotion StudioPop-ups, bars and campaigns, visual builder, targeting, A/B, lead capture.Promotion StudioPop-ups, bars and campaigns, visual builder, targeting, A/B, lead capture.Site IntelligenceCrawls, rank tracking, backlinks, competitors and an AI SEO analyst.Site IntelligenceCrawls, rank tracking, backlinks, competitors and an AI SEO analyst.Admin AI ChatAI command center for teams, decisions, and safe admin actions.Admin AI ChatAI command center for teams, decisions, and safe admin actions.Surveys & CSATCSAT, NPS and feedback intelligence, post-resolution prompts, AI analysis and detractor recovery.Surveys & CSATCSAT, NPS and feedback intelligence, post-resolution prompts, AI analysis and detractor recovery.Team PerformanceReal-time workload, SLA, CSAT, coaching evidence, recognition and governed rewards.Team PerformanceReal-time workload, SLA, CSAT, coaching evidence, recognition and governed rewards.Ticket SystemTickets, SLA, routing, the Inbox Copilot, and the customer portal your customers submit from.Ticket SystemTickets, SLA, routing, the Inbox Copilot, and the customer portal your customers submit from.Knowledge BaseGoverned articles, a multilingual Help Center, search, AI grounding and content-gap insight.Knowledge BaseGoverned articles, a multilingual Help Center, search, AI grounding and content-gap insight.AI AnalyticsVisitor intelligence, live sessions, geography, leads, and conversion insight.AI AnalyticsVisitor intelligence, live sessions, geography, leads, and conversion insight.Consent & GDPRCookie-consent studio that enforces, plus a consent ledger and DSAR.Consent & GDPRCookie-consent studio that enforces, plus a consent ledger and DSAR.OpsIQ WritingAI replies, ticket drafts, article writing, announcements, and support content.OpsIQ WritingAI replies, ticket drafts, article writing, announcements, and support content.Webhooks & ActionsTriggers, action endpoints, HMAC signing, and developer automation.Webhooks & ActionsTriggers, action endpoints, HMAC signing, and developer automation.Email ChannelInbox-to-ticket, AI email replies, transactional + broadcast, SPF/DKIM.Email ChannelInbox-to-ticket, AI email replies, transactional + broadcast, SPF/DKIM.Security2FA, OIDC SSO, SCIM, blocking, audit and safe access.Security2FA, OIDC SSO, SCIM, blocking, audit and safe access.Remote SitesConnect websites and platforms into one OpsIQ intelligence workspace.Remote SitesConnect websites and platforms into one OpsIQ intelligence workspace.IntegrationsWHMCS, Stripe, Shopify, WordPress, Slack, Zendesk, webhooks and custom connectors.IntegrationsWHMCS, Stripe, Shopify, WordPress, Slack, Zendesk, webhooks and custom connectors.
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Search: data protection

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Help Center

27 results for "data protection"

1308.2026
Data Processing Addendum · OpsIQ
Data Processing Addendum — OpsIQ Overview This Data Processing Addendum (DPA) outlines the terms under which OpsIQ processes personal data on behalf of its customers. It details the roles, documented instructions…
2,578
1308.2026
Enterprise Security & Trust: Identity, Code, Data, AI and Audit · OpsIQ
Enterprise Security & Trust: Identity, Code, Data, AI and Audit — OpsIQ In today's digital landscape, enterprise security must encompass a comprehensive approach that extends beyond mere login credentials. OpsIQ…
2,948
1408.2026
What is the OpsIQ Data Processing Addendum?
The Data Processing Addendum (DPA) defines the data protection roles and processing terms between the customer and OpsIQ. In the standard cloud model, the customer acts as the controller for its end-user data, while…
2,675
1408.2026
Can I export visitor data from OpsIQ?
OpsIQ provides options for exporting visitor data through CSV and API access, which are subject to role, plan, retention, and privacy requirements. It also supports privacy export and deletion workflows. When exporting…
2,524
2408.2026
Can I download account data after the temporary export expires?
Once the temporary export authorization has expired, you cannot download account data from that authorization. To obtain a new export, return to the Data Export section and request a new export when your account allows…
2,879
1408.2026
How does OpsIQ encrypt data?
OpsIQ's Trust Center states that cloud data is protected with AES-256 encryption at rest, utilizing per-tenant key separation, and TLS 1.3 for data in transit. Secret keys and webhook-signing secrets are sealed and are…
2,484
1408.2026
How does OpsIQ prevent one Remote Site from seeing another site's data?
How OpsIQ Prevents Data Visibility Between Remote Sites Remote-site records are assigned a specific site scope, and OpsIQ implements row-level scoping to ensure that data is accessible only within the authorized site or…
2,356
1408.2026
Does OpsIQ use CRM data to train third-party AI models?
No, OpsIQ does not use customer CRM data to train third-party foundation models. While AI can utilize authorized live CRM context for reasoning, drafting, scoring, or assistance during a request, this is distinct from…
2,277
1408.2026
Does OpsIQ train AI models on my business or customer data?
No, OpsIQ does not use customer data to train third-party foundation models. AI requests utilize authorized context that is necessary for the task and the provider selected for that surface or workspace. Customers have…
2,254
1308.2026
Compliance · OpsIQ
Compliance — OpsIQ OpsIQ is committed to data protection, security, AI governance, and regulatory readiness. Our approach ensures compliance that can be verified, with a focus on security by design, privacy alignment…
2,648
1308.2026
Privacy Policy · OpsIQ
Privacy Policy — OpsIQ Effective Date: August 7, 2026 Version: 2026.08 Reviewed by: OpsIQ Security Reading Time: ~9 min --- Overview OpsIQ, a product of Nabtech Digitalnet Limited, is committed to protecting the privacy…
2,649
1308.2026
Terms of Service · OpsIQ
Terms of Service — OpsIQ Effective Date: August 7, 2026 Version: 2026.08 Governing Law: Nigeria (Lagos) --- 1. Agreement & Acceptance By using OpsIQ, you accept these Terms. If you do not agree, do not use the Service…
2,686
1308.2026
OpsIQ Documentation & Developer Docs · OpsIQ
OpsIQ Documentation & Developer Docs Overview OpsIQ provides comprehensive documentation for users to effectively set up, operate, and extend its platform. This includes guidance on various functionalities such as AI…
2,882
1308.2026
Trust Center: Security, Compliance & Uptime · OpsIQ
Trust Center: Security, Compliance & Uptime — OpsIQ OpsIQ's Trust Center consolidates essential information regarding security, compliance, and uptime, ensuring transparency and accountability. Key features include…
2,620
1308.2026
Manage Multiple Websites From One Dashboard · OpsIQ
Manage Multiple Websites From One Dashboard — OpsIQ OpsIQ offers a powerful solution for managing multiple websites and platforms from a single dashboard. With the ability to connect various sites—5 on the Growth plan…
2,715
1308.2026
Acceptable Use Policy · OpsIQ
Acceptable Use Policy — OpsIQ Overview The Acceptable Use Policy (AUP) for OpsIQ outlines the rules that ensure the platform remains safe, lawful, and reliable for all users. This policy applies to all uses of OpsIQ…
3,027
1308.2026
Cookie Policy · OpsIQ
Cookie Policy — OpsIQ Effective Date: August 7, 2026 Version: 2026.08 Reviewed by: OpsIQ Security Overview This Cookie Policy explains how OpsIQ uses cookies and similar technologies on our website and the OpsIQ widget…
2,499
1308.2026
AI Actions: Governed AI Agents That Do Things · OpsIQ
AI Actions: Governed AI Agents That Do Things — OpsIQ In the realm of backend operations, the integration of AI has taken a significant leap forward with OpsIQ's AI Actions. This innovative approach allows AI to execute…
2,856
1308.2026
Signed Webhooks & API Actions for Automation · OpsIQ
Signed Webhooks & API Actions for Automation — OpsIQ OpsIQ offers a robust solution for automating workflows through signed webhooks and API actions. With features like HMAC-signed webhooks, verified inbound events, and…
2,516
1308.2026
All Features: Chat, CRM, HR, Helpdesk, SEO & AI · OpsIQ
All Features: Chat, CRM, Helpdesk, SEO & AI — OpsIQ Explore every OpsIQ feature in one platform: live chat, AI-first CRM, helpdesk, promotions, SEO, analytics, and consent. Experience all features and try it free today…
2,874
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