90 results for "tickets"
OpsIQ FAQ: Pricing, AI Chat, Tickets and Security · OpsIQ
OpsIQ FAQ: Pricing, AI Chat, Tickets and Security Overview: OpsIQ is an AI-powered operations platform designed for websites and online businesses, offering features like visitor tracking, customer chat, ticketing…
Can Admin AI answer questions about billing, customers, or tickets?
Yes, Admin AI can answer natural-language questions about billing, customers, tickets, CRM records, orders, domains, and visitor activity, provided that those systems are connected and the operator has the necessary…
Can I merge or split tickets in OpsIQ?
Yes, OpsIQ includes deduplication and merge concepts. It also supports splitting one thread into separate cases when it contains independent issues. Related-ticket links can preserve context without forcing unrelated…
Can incoming email create tickets in OpsIQ?
Yes, a support-purpose mailbox can convert inbound emails into new tickets or thread replies into the correct existing ticket. Message identifiers and idempotency controls help prevent duplicate processing. Attachments…
What are the OpsIQ plan limits for tickets per month?
OpsIQ Plan Limits for Tickets per Month The current published limits for tickets per month are as follows: Starter: 50 Launch: 500 Growth: 10,000 Business: 50,000 Scale: 150,000 Enterprise: Unlimited These limits are…
Set up departments for tickets and chat
Departments send each conversation to the right people, for example Sales, Billing and Support. Open Settings → Team & Departments and click + Add department. Name it and add the team members who work in it. Repeat…
OpsIQ Documentation & Developer Docs · OpsIQ
OpsIQ Documentation & Developer Docs Overview OpsIQ provides comprehensive documentation for users to effectively set up, operate, and extend its platform. This includes guidance on various functionalities such as AI…
AI Email Channel: Shared Inbox, CRM Replies & Delivery · OpsIQ
AI Email Channel: Shared Inbox, CRM Replies & Delivery — OpsIQ Transform your support email into an intelligent shared inbox with OpsIQ. This platform allows you to route support emails into native tickets, manage…
Pricing & Plans: Free to Start, No Hidden Fees · OpsIQ
Pricing & Plans: Free to Start, No Hidden Fees — OpsIQ OpsIQ offers transparent pricing for both cloud and self-hosted plans, allowing users to start for free without needing a credit card. Each plan includes…
AI Customer Operations Platform for Websites · OpsIQ
AI Customer Operations Platform for Websites — OpsIQ OpsIQ is an all-in-one AI customer operations platform designed to enhance website interactions through live chat, CRM, ticketing, customer portals, knowledge bases…
OpsIQ alternatives compared: Tidio, Crisp, LiveChat, tawk.to · OpsIQ
OpsIQ vs Intercom, Zendesk & HubSpot: A Comprehensive Comparison In today's digital landscape, businesses often rely on multiple tools to manage customer interactions, support, and analytics. OpsIQ positions itself as a…
AI Solutions by Industry & Use Case · OpsIQ
AI Solutions by Industry & Use Case — OpsIQ AI software solutions for hosting, SaaS, eCommerce, agencies, and local services. Pre-built connectors for WHMCS, Stripe, Shopify, and more. Go live today. One Layer. Every…
Developer API, Webhooks & Connector Builder · OpsIQ
Developer API, Webhooks & Connector Builder — OpsIQ OpsIQ offers a robust platform for building governed integrations through its Developer API, Webhooks, and Connector Builder. This enables developers to create…
Manage Multiple Websites From One Dashboard · OpsIQ
Manage Multiple Websites From One Dashboard — OpsIQ OpsIQ offers a powerful solution for managing multiple websites and platforms from a single dashboard. With the ability to connect various sites—5 on the Growth plan…
All Features: Chat, CRM, HR, Helpdesk, SEO & AI · OpsIQ
All Features: Chat, CRM, Helpdesk, SEO & AI — OpsIQ Explore every OpsIQ feature in one platform: live chat, AI-first CRM, helpdesk, promotions, SEO, analytics, and consent. Experience all features and try it free today…
About OpsIQ: One Intelligent Layer for Every Website · OpsIQ
About OpsIQ: One Intelligent Layer for Every Website OpsIQ unifies chat, CRM, tickets, promotions, SEO, analytics, and safe AI actions into one shared brain: AI you own, that never trains on your data. Running a website…
Portal Studio administrator and developer guide — OpsIQ
Overview OpsIQ Portal Studio allows you to build, preview, govern, publish, and extend an enterprise customer portal. This guide provides essential information for both administrators and developers to effectively…
AI Live Chat Widget That Knows Your Customer · OpsIQ
AI Live Chat Widget That Knows Your Customer — OpsIQ OpsIQ introduces an innovative AI live chat widget designed to enhance customer interactions by recognizing visitors, auto-detecting their language, and providing…
AI CRM Software With Autonomous Agents · OpsIQ
AI CRM Software With Autonomous Agents — OpsIQ OpsIQ offers an innovative AI CRM software that features four autonomous agents designed to enhance your sales process by cleaning data, forecasting, and prospecting on…
Who OpsIQ Is Built For · OpsIQ
Customer Stories & Case Studies — OpsIQ Discover how hosting providers, SaaS founders, eCommerce stores, and agencies utilize OpsIQ to reduce resolution times and consolidate multiple tools into one platform. Read the…